Part-Time Administrator (16h/wk) — Data & Customer Support

Nordicortopedica

United Kingdom

Remote

GBP 12,000 - 18,000

Part time

14 days+

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Benefits offered by this job

Incremental holiday allowance (35–41)

Death in Service (3x salary)

Refer a Friend incentive

Enhanced Family Leave/Pay

Job summary

AM Healthcare Group in Bradford is seeking an experienced Administrator to join the team on a part-time basis (16 hours per week). You will handle data entry, order processing, quotes, and general admin in our in-house systems.

We offer an incremental holiday allowance (35–41 days with service), death in service (3x salary), refer-a-friend incentive, and enhanced family leave/pay. NVQ in Administration or CS preferred; IT literacy and strong communication needed.

Qualifications

Experience in a customer service or administrative role.
IT literate with working knowledge of MS Suite.
Strong written and verbal communication skills.
Pro‑active with the ability to use initiative and work independently as required.
Excellent interpersonal skills with the ability to build professional working relationships as part of a team.
A willingness to learn with the can‑do attitude.
Understanding of Navision or Orthotic scheduling systems.
Previous experience of order processing.

Responsibilities

Data entry and order processing using our in-house systems, including processing and obtaining approval for customer quotations, updating purchase orders, releasing orders into production and processing returned items with the relevant paperwork.
General administrative tasks including filing, printing and scanning of orders within relevant patient files.
Monitoring inbound queries by email and phone, escalating complex queries to management where appropriate.
Ensuring both team and individual Service Level Agreements and KPI’s are effectively met.