Part-Time Receptionist & Admin – Primary Care

HCRG Care Group; Nottingham; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

27 days annual leave + bank holidays (

LMS & annual formative assessments

Cycle to work scheme

Travel season ticket loans

Discount cards

Employee wellbeing services

Job summary

Operose Health is seeking a Receptionist/Administrator at Hickings Lane Medical Centre in Nottingham. This 25-hour-per-week role operates Monday to Friday, handling patient queries, appointment requests, and basic administrative tasks to support frontline primary care.

Ideal candidates will have reception or customer care experience, with solid communication skills and basic PC proficiency (Word/Excel/email). NHS experience is welcomed but not essential.

Qualifications

• Reception or customer care experience is essential as well as an excellent communicator both spoken and written.
• Must have basic PC skills such as Word, Excel and email.
• Able to work within processes, procedures and maintain confidently and data security.
• Previous experience of working in the NHS is welcome but not essential.

Responsibilities

• Responding to patient queries and liaising with the wider primary care team as well as managing appointment requests, signposting patients to our range of services and maintaining patient records and confidentiality.
• Emailing, scanning and coding clinical correspondence.
• Processing prescriptions requests.
• Utilising other information systems to support efficient workflow processes.

Skills

Reception experience

Customer care

Excellent communicator

Tools

Word

Excel

Email

Job description

Operose Health is seeking a Receptionist/Administrator at Hickings Lane Medical Centre in Nottingham. This 25-hour-per-week role operates Monday to Friday, handling patient queries, appointment requests, and basic administrative tasks to support frontline primary care.

Ideal candidates will have reception or customer care experience, with solid communication skills and basic PC proficiency (Word/Excel/email). NHS experience is welcomed but not essential.