Part-Time Call Centre: Appointment Setter & CRM Pro

Elliott Recruitment Solutions; Redditch; On-site; GBP 15,000 - 25,000; Part time

Job summary

A recruitment firm is seeking a Part Time Call Centre Representative in Redditch. The successful candidate will handle inbound and outbound calls to generate appointments and build relationships with customers. Required skills include strong communication, sales experience, and a focus on customer service. Benefits include part-time weekday hours, performance-based incentives, and five weeks of annual leave. This is a great opportunity to grow in a supportive environment.

Benefits

Performance-based incentives

Training and development provided

Five weeks annual leave plus bank holidays

Qualifications

• Experience in a call centre or sales environment is desirable.
• Strong communication and ability to build rapport.

Responsibilities

• Handle inbound and outbound calls to generate qualified appointments.
• Follow up on leads from various sources.
• Maximise appointment conversion rates through effective communication.
• Log information into CRM accurately.
• Meet and exceed Key Performance Indicators (KPIs).

Skills

Strong communication and sales skills

Ability to identify customer needs

Previous experience in a call centre or sales

Competent in using CRM systems

Excellent customer service focus

Job description

A recruitment firm is seeking a Part Time Call Centre Representative in Redditch. The successful candidate will handle inbound and outbound calls to generate appointments and build relationships with customers. Required skills include strong communication, sales experience, and a focus on customer service. Benefits include part-time weekday hours, performance-based incentives, and five weeks of annual leave. This is a great opportunity to grow in a supportive environment.