Part Time Administrator

Interaction Recruitment; Cambridgeshire and Peterborough; On-site; GBP 16,000 - 23,000; Part time

Job summary

Interaction Recruitment is helping a client in Fenstanton, Cambridgeshire find a Part-Time Administrator to support field-based technicians and manage customer communications. You will use Salesforce to handle customer and job data, maintain spreadsheets, and prepare quotes and invoices.

The role is a temporary-to-permanent, part-time position with an immediate start. Strong organisation, detail orientation, and communication skills are essential for success in this varied role.

Qualifications

• Previous administration experience.
• Excellent attention to detail and accuracy.
• Strong written and verbal communication.
• Good telephone manner and customer-facing confidence.
• Proficient with spreadsheets and IT skills.
• Ability to manage multiple tasks and prioritise workload.
• Experience using Salesforce is advantageous.

Responsibilities

• Providing day-to-day administrative support to a team of field-based technicians.
• Using Salesforce to manage customer and job information.
• Maintaining and updating spreadsheets and databases.
• Typing and formatting technician reports and inventories.
• Uploading reports, documents and other job-related information.
• Organising customer appointments and scheduling works.
• Coordinating technician diaries and workloads; preparing quotations and following up with customers.
• Creating and processing invoices.
• Speaking with customers daily and providing a professional first point of contact.
• Handling incoming telephone calls and enquiries.
• Responding to and composing professional emails.
• Following up with customers regarding completed works.
• Ensuring outstanding actions and customer queries are followed through to completion.
• Keeping accurate records and ensuring all paperwork is completed correctly.
• Supporting the wider team with general administration as required.

Skills

Organised

Proactive

Attention to detail

Communication skills

Time management

Multitasking

Independent working

Team collaboration

Tools

Salesforce

Job description

Part-Time Administrator

Fenstanton, Cambridgeshire £14.00 per hour Monday Friday, 9:00am 2:30pm Temp to Perm. Immediate start required. Own transport due to location.

Our client, a well-established business based in Fenstanton, Cambridgeshire, is looking for an experienced and proactive Administrator to join their small and friendly team on a part-time, permanent basis.

The position will initially start on a temporary basis, with the opportunity to become permanent for the right candidate.

This is a varied and busy role where you will provide essential administrative support to a team of technicians working in the field, while also being a key point of contact for customers.

Key Duties & Responsibilities

• Providing day-to-day administrative support to a team of field-based technicians
• Using Salesforce to manage customer and job information
• Maintaining and updating spreadsheets and databases
• Typing and formatting technician reports and inventories
• Uploading reports, documents and other job-related information
• Organising customer appointments and scheduling works
• Coordinating technician diaries and workloadsPreparing quotations and following up with customers
• Creating and processing invoices
• Speaking with customers on a daily basis and providing a professional first point of contact
• Handling incoming telephone calls and enquiries
• Responding to and composing professional emails
• Following up with customers regarding completed works
• Ensuring outstanding actions and customer queries are followed through to completion
• Keeping accurate records and ensuring all paperwork is completed correctly
• Supporting the wider team with general administration as required

The Ideal Candidate

We are looking for someone who is organised, proactive and confident who enjoys working in a varied administrative role.

You will need:

• Previous administration experience
• Excellent attention to detail and accuracy
• Strong written and verbal communication skills
• Good telephone manner and confidence speaking with customers
• Good IT skills and confidence using spreadsheets
• The ability to manage multiple tasks and prioritise your workload
• A proactive approach with the ability to use your own initiative
• The confidence to follow up on outstanding jobs, customer queries and actions
• Excellent organisational and time-management skills
• A reliable and professional approach
• The ability to work independently as well as as part of a small team
• Experience using Salesforce would be advantageous

If you are an experienced administrator who is organised, detail-focused and enjoys a role where no two days are quite the same, this could be an excellent opportunity to join a friendly and growing team.