Part Time Administrator

Interaction Recruitment; Fenstanton; On-site; GBP 17,000 - 22,000; Part time

Job summary

Interaction Recruitment's client in Fenstanton, Cambridgeshire, is seeking a Part-Time Administrator to support a team of field technicians and act as the main point of contact for customers.

The role is a permanent part-time position, starting on a temporary basis with potential for permanent placement for the right candidate. Based in Fenstanton, it offers varied daily tasks and active involvement in customer communication.

Qualifications

• Previous administration experience.
• Excellent attention to detail and accuracy.
• Strong written and verbal communication skills.
• Good IT skills and confidence using spreadsheets.
• Experience using Salesforce would be advantageous.

Responsibilities

• Providing day-to-day administrative support to a team of field-based technicians.
• Using Salesforce to manage customer and job information.
• Maintaining and updating spreadsheets and databases.
• Typing and formatting technician reports and inventories.
• Uploading reports, documents and other job-related information.
• Organising customer appointments and scheduling works.
• Coordinating technician diaries and workloads.
• Preparing quotations and following up with customers.
• Creating and processing invoices.
• Speaking with customers on a daily basis and providing a professional first point of contact.
• Handling incoming telephone calls and enquiries.
• Responding to and composing professional emails.
• Following up with customers regarding completed works.
• Ensuring outstanding actions and customer queries are followed through to completion.
• Keeping accurate records and ensuring all paperwork is completed correctly.
• Supporting the wider team with general administration as required.

Skills

Organisation

Proactivity

Attention to detail

Communication

IT skills

Salesforce

Tools

Salesforce

Job description

Part-Time Administrator

Fenstanton, Cambridgeshire | £14.00 per hour | Monday-Friday, 9:00am-2:30pm | Temp to Perm. Immediate start required. Own transport due to location.

Our client, a well-established business based inFenstanton, Cambridgeshire, is looking for an experienced and proactiveAdministratorto join their small and friendly team on apart-time, permanent basis.

The position will initially start on atemporary basis, with the opportunity to become permanent for the right candidate.

This is a varied and busy role where you will provide essential administrative support to a team of technicians working in the field, while also being a key point of contact for customers.

Key Duties & Responsibilities

• Providing day-to-day administrative support to a team of field-based technicians
• UsingSalesforceto manage customer and job information
• Maintaining and updatingspreadsheets and databases
• Typing and formatting technician reports and inventories
• Uploading reports, documents and other job-related information
• Organising customer appointments and scheduling works
• Coordinating technician diaries and workloads
• Preparing quotations and following up with customers
• Creating and processing invoices
• Speaking with customers on a daily basis and providing a professional first point of contact
• Handling incoming telephone calls and enquiries
• Responding to and composing professional emails
• Following up with customers regarding completed works
• Ensuring outstanding actions and customer queries are followed through to completion
• Keeping accurate records and ensuring all paperwork is completed correctly
• Supporting the wider team with general administration as required

The Ideal Candidate

We are looking for someone who isorganised, proactive and confidentwho enjoys working in a varied administrative role.

You will need:

• Previous administration experience
• Excellent attention to detail and accuracy
• Strong written and verbal communication skills
• Good telephone manner and confidence speaking with customers
• Good IT skills and confidence using spreadsheets
• Experience usingSalesforcewould be advantageous
• The ability to manage multiple tasks and prioritise your workload
• A proactive approach with the ability to use your own initiative
• The confidence to follow up on outstanding jobs, customer queries and actions
• Excellent organisational and time-management skills
• A reliable and professional approach
• The ability to work independently as well as as part of a small team

If you are an experienced administrator who is organised, detail-focused and enjoys a role where no two days are quite the same, this could be an excellent opportunity to join a friendly and growing team.