Part-Time Admin & Receptionist – Mental Health Services

Midlands Partnership NHS Foundation Trust; Dawley; On-site; GBP 11,000 - 14,000; Part time

Benefits offered by this job

Excellent NHS Pension scheme

Generous maternity, paternity and adop

Flexible working options

Up to 27 days annual leave (increasing

Extensive Health and Wellbeing support

Free car parking at trust sites

Free flu vaccinations every year

Citizens Advice support with HardshipF

Lease car if over 500 business miles (

Salary sacrifice car

Job summary

Midlands Partnership NHS Foundation Trust is seeking an Administrative Assistant/Receptionist for 22.5 hours per week, based in Telford. The role supports Adult Mental Health Services, handling reception duties, documentation, and patient administration using RiO and MS Office.

The post requires strong organisational skills, accuracy, and a patient-centered approach. The team values a proactive, team-oriented individual who can adapt to changing priorities and provide confidential, high-quality

Qualifications

• Experience using RiO patient administration system.
• Strong communication and customer service skills.
• Ability to prioritise workload and meet deadlines.
• Proficient in MS Word and Outlook.

Responsibilities

• Greet service users, carers, relatives and visitors.
• Utilise RiO to maintain accurate records daily.
• Carry out photocopying, scanning, uploading documents and typing.
• Type a range of documents including emailed requests and audio transcription.
• Handle calls from service users, families and professionals.

Skills

Reception duties

Customer service

Attention to detail

Team player

Tools

RiO

MS Office

I-Proc

Job description

Midlands Partnership NHS Foundation Trust is seeking an Administrative Assistant/Receptionist for 22.5 hours per week, based in Telford. The role supports Adult Mental Health Services, handling reception duties, documentation, and patient administration using RiO and MS Office.

The post requires strong organisational skills, accuracy, and a patient-centered approach. The team values a proactive, team-oriented individual who can adapt to changing priorities and provide confidential, high-quality