Part-Time NHS Admin Officer – Front Desk & Records

Essex Partnership NHS Foundation Trust; Harlow; In loco; GBP 26.000 - 27.000; Part-time

Vantaggi offerti da questo lavoro

27 days holiday + bank holidays rising

NHS pension scheme (up to 14.5%)

Staff discounts (Blue Light Card, NHS)

Descrizione del lavoro

Essex Partnership NHS Foundation Trust is seeking an Administration Officer for the West Essex Community CMHT in Harlow on a part‑time basis (15 hours across Thursday and Friday). The role provides essential administrative support to a busy mental health service, including reception duties, referrals processing, and patient record management.

The successful candidate will support the clinical team, manage the MDT inbox, and use the PARIS system for administrative tasks.

Competenze

• Experience in NHS administrative settings is advantageous.
• Proficient with electronic patient record systems.

Mansioni

• Provide front-of-house reception support for patients, visitors and staff.
• Manage MDT inbox and respond to inquiries.
• Use PARIS to support clinical and administrative processes.
• Handle all incoming calls, including duty lines.
• Support outpatient appointments and related administrative tasks.
• Maintain accurate patient records and ensure data quality.

Conoscenze

Reception duties

Telephone handling

Customer service

Electronic patient records

Data quality

Strumenti

PARIS

Descrizione del lavoro

Essex Partnership NHS Foundation Trust is seeking an Administration Officer for the West Essex Community CMHT in Harlow on a part‑time basis (15 hours across Thursday and Friday). The role provides essential administrative support to a busy mental health service, including reception duties, referrals processing, and patient record management.

The successful candidate will support the clinical team, manage the MDT inbox, and use the PARIS system for administrative tasks.