Part-Time Mental Health Admin Officer — Front Desk

Essex Partnership University NHS Foundation Trust; Birtley; In loco; GBP 26.000 - 27.000; Part-time

Vantaggi offerti da questo lavoro

27 days holiday rising to 33 days with

Excellent pension up to 14.5%

Staff discounts

Descrizione del lavoro

Essex Partnership University NHS Foundation Trust is seeking a part-time Administration Officer to support the CMHT in Harlow. The role is 15 hours per week across Thursday and Friday, permanent, with duties across front-of-house reception and administrative support for a busy mental health service.

Responsibilities include managing referrals, patient records, and clinics, plus using PARIS. The ideal candidate will have strong communication skills, be organised and able to work in a fast-paced

Competenze

• Experience in NHS administrative settings is desirable.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced, time-critical environment.

Mansioni

• Provide a professional front-of-house reception for patients, visitors and staff.
• Manage and respond to the MDT team inbox.
• Use the electronic patient record system (PARIS) to support processes.
• Handle incoming telephone calls and duty calls, directing enquiries appropriately.
• Support outpatient appointments and related administrative tasks.
• Maintain accurate patient records and ensure data quality.

Descrizione del lavoro

Essex Partnership University NHS Foundation Trust is seeking a part-time Administration Officer to support the CMHT in Harlow. The role is 15 hours per week across Thursday and Friday, permanent, with duties across front-of-house reception and administrative support for a busy mental health service.

Responsibilities include managing referrals, patient records, and clinics, plus using PARIS. The ideal candidate will have strong communication skills, be organised and able to work in a fast-paced