Parking Attendant

Euro Car Parks Ltd; Retford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A parking service provider is seeking a dedicated Parking Attendant for their site in Retford. This full-time role involves conducting regular patrols, maintaining cleanliness, and assisting customers. The ideal candidate should possess strong communication and customer service skills. Flexibility in working hours is needed due to varying schedules. Pay is competitive at £12.21 per hour, with a night rate of £14.30.

Qualifications

• Good communication skills both verbal and in writing.
• Good technical experience and ability to use smartphones and / or PDA’s.
• The ability to deal with conflict whilst remaining calm and polite at all times.

Responsibilities

• Undertake regular patrols of the car park.
• Conduct onsite cleaning duties.
• Issue enforcement notices to contravening vehicles.
• Assist with customer queries and complaints.
• Maintain frontline machines.

Skills

Good communication skills

Customer service skills

Good numerical skills

Technical experience with smartphones/PDA’s

Conflict management

Self-motivation

Attention to detail

Health and Safety awareness

Job description

Overview

We currently have an opportunity for a Parking Attendant at our site in Markham Moor, Retford.

Responsibilities

• Undertaking regular patrols of the car park.
• Onsite cleaning duties.
• Issuing the appropriate enforcement notice to vehicles, which contravene the onsite regulations.
• Customer service assisting with queries/complaints.
• Frontline machine maintenance.
• General onsite admin.
• Receiving trucks (assisting with payments in the new system).
• Monitoring incoming trucks (i.e. parking regulations).
• Report any maintenance concerns.
• Report any HSSE incidents to ECP or Emergency Services.
• Respond/Assist with customer queries/complaints.

Requirements / Qualifications

• Good communication skills both verbal and in writing.
• Good Customer service skills.
• Good numerical skills.
• Good technical experience and ability to use smartphones and / or PDA’s.
• The ability to deal with conflict whilst remaining calm and polite at all times.
• The ability to work under their own initiative and self-motivate.
• Accuracy and attention detail.
• Awareness of Health and Safety.

Role details

• The role is full-time for 40 hours per week on a rota basis.
• Typical schedule: Week One 14:00-22:00; Week Two 22:00-06:00.
• The successful candidate will need to be flexible as the rota can change to suit business needs.
• The rate of pay is £12.21 per hour / £14.30 per hour night rate.
• The role will be subject to references and DBS check. Full training will be provided.

How to apply

If you wish to apply for the position, please attach a copy of your current CV.