P2P Supervisor / Manager

Adele Carr; Liverpool; On-site; GBP 45,000 - 60,000; Full time

Job summary

A recruitment agency is seeking an experienced PTP Process Manager to oversee end-to-end PTP operations in Liverpool. The successful candidate will lead a dedicated team, drive high performance, and ensure compliance with policies. Responsibilities include coaching team members, resolving operational issues, and managing key performance metrics. The role requires strong analytical and interpersonal skills, and good knowledge of AP processes. Employee benefits include a contributory pension scheme and generous leave allowances.

Benefits

Contributory pension scheme

Life assurance cover

Generous annual leave allowance

Enhanced maternity and paternity policies

Qualifications

• Minimum 5 years' experience within a shared service centre or finance function.
• Strong understanding of end-to-end AP processes including vendor master data and supplier payments.
• Experience leading and coaching teams in a shared service environment.

Responsibilities

• Lead the PTP team within the Shared Service Centre.
• Identify operational challenges and resolve issues quickly.
• Coach, mentor and support Process Associates and Specialists.

Skills

Strong analytical skills

Problem-solving skills

Communication skills

Interpersonal skills

MS Excel skills

Tools

Dynamics 365 Business Central

Job description

Adele Carr Recruitment is delighted to be recruiting on behalf of a successful and growing organisation for an experienced PTP Process Manager.

You will oversee end-to-end PTP operations, resolve issues efficiently, and provide expert guidance to a team of Process Associates and Specialists.

Key Responsibilities

• Lead the PTP team within the Shared Service Centre, driving a high-performance culture and ensuring efficient workflow.
• Identify operational challenges and resolve issues quickly to minimise process disruption.
• Coach, mentor and support Process Associates and Specialists, enhancing capability and confidence.
• Oversee all transactional PTP activities, allocating tasks and ensuring SLAs and KPIs are consistently achieved.
• Ensure all PTP processes comply with internal controls, policies, and standard operating procedures.
• Track, analyse and report on key performance metrics to drive continuous improvement.

Experience & Skills

• Minimum 5 years' experience within a shared service centre or finance function.
• Strong understanding of end-to-end AP processes including vendor master data, purchase order processing, expense management and supplier payments.
• Demonstrated experience leading and coaching teams in a shared service or high-volume finance environment.
• Strong analytical and problem-solving skills with the ability to deliver high-quality operational solutions.
• Excellent communication and interpersonal skills with confidence in stakeholder management.
• Advanced skills in MS Excel, Outlook and Word. Experience with Dynamics 365 Business Central is desirable but not essential.
• Ability to work on site in Liverpool 4 days per week, with occasional travel to other UK sites as required.

Employee Benefits

Financial & Core Benefits

• Contributory pension scheme
• Life assurance cover
• Generous annual leave allowance (increasing with service)
• Enhanced maternity, paternity and family-friendly policiies
• Access to an employee benefits and discounts hub
• Cycle-to-Work scheme
• Salary sacrifice schemes (e.g., technology or home purchase options, where available)
• Opportunities for learning, development and internal progression

If you are interested in this role please send your CV