Over 55's Housing - Complex Manager

Consortium; Orpington; Remote; GBP 30,000 - 38,000; Full time

Job summary

Clarion Housing Group in Orpington is seeking a Facilities/Building Manager to provide a focused management service for residents in Over 55's housing schemes at Tidebrook Court and surrounding sites.

You will manage access for residents, contractors and visitors, act as a key-holder, ensure security of communal areas, and work closely with internal teams to deliver reliable services. Excellent communication and time management are essential, with prior facilities management experience.

Qualifications

• Must have good customer care and time management abilities.
• Experience in Facilities Management preferred.
• Able to travel across the region as required.

Responsibilities

• Manage access to the building for residents, contractors and visitors.
• Act as a key-holder to ensure security of communal areas and facilities.
• Communicate with residents and internal teams to coordinate services.
• Respond calmly under pressure and handle emergencies.

Skills

Good customer care

Time management

Facilities Management

Job description

Highlighted points for this job

Location: Orpington - Tidebrook Court

Primary responsibility: Provide a focused management service to residents in Over 55's Housing schemes

Required skills: Good customer care, time management, and experience in Facilities Management

Eligibility: Must be eligible to work in the UK, no visa sponsorship offered

Travel: Applicants must be able to travel across the region as required

• Location: Orpington - Tidebrook Court
• Hours: 36 hours per week

This is a great opportunity to join our team - Employer of the Year Housing Heroes Awards 2025

We're looking for someone with good customer care skills to provide a focused management service to our residents living in our Over 55's Housing schemes.

You'll be required to manage access to the building for residents, contractors and visitors, and be a key-holder for the building, ensuring security of the communal areas and facilities.

As the first point of contact for our residents, you'll have excellent communication skills, and capable of working with other internal teams to deliver services to residents so they can enjoy their homes and the wider facilities provided.

You must be flexible, calm under pressure and able to deal with emergencies. With excellent time management skills you'll be able to organise and prioritise your own workload, whilst delivering excellent services to our customers.

You'll preferably have previous experience in Facilities Management and have working knowledge and understanding of the housing/building management sector, with good IT skills on a range of systems to support this.

This is a fantastic opportunity to use your skills and experience to really make a difference to people's lives whilst expanding your skills and knowledge of the housing sector.

Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle.

Applicants must be able to travel across the region as required.

Although based at Tidebrook Court, applicants will cover other schemes in the area.

This post is subject to Basic Criminal Record Check Clearance.

At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.