Over 55's Housing - Complex Manager

Clarion Housing Association Limited; Burgess Hill; In loco; GBP 25.000 - 32.000; Tempo pieno

Descrizione del lavoro

Clarion Housing Group in Burgess Hill is seeking a LiveSmart Manager to provide a focused management service to residents in Over 55 housing schemes.

You will manage access for residents, contractors and visitors, act as key-holder for building security, and work with internal teams to deliver housing services to residents so they can enjoy their homes and facilities.

Competenze

• Prefer previous experience in Facilities Management.
• Knowledge of housing/building management sector.
• Good IT skills on a range of systems.

Mansioni

• Manage access to the building for residents, contractors and visitors.
• Be a key-holder for the building, ensuring security of the communal areas and facilities.
• As the first point of contact for residents, provide excellent communication and coordinate with internal teams to deliver services.
• Stay calm under pressure and deal with emergencies while managing workload and prioritising tasks.

Descrizione del lavoro

Location: Burgess Hill – Colmer Court

Salary: £25,179 - £32,203 per annum

Hours: 36 hours per week

Contract Type: Permanent

This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025

We're looking for someone with good customer care skills to provide a focused management service to our residents living in our Over 55's Housing schemes.

You'll be required to manage access to the building for residents, contractors and visitors, and be a key-holder for the building, ensuring security of the communal areas and facilities.

As the first point of contact for our residents, you'll have excellent communication skills, and capable of working with other internal teams to deliver services to residents so they can enjoy their homes and the wider facilities provided.

You must be flexible, calm under pressure and able to deal with emergencies.

With excellent time management skills you'll be able to organise and prioritise your own workload, whilst delivering excellent services to our customers.

You'll preferably have previous experience in Facilities Management and have working knowledge and understanding of the housing/building management sector, with good IT skills on a range of systems to support this.

This is a fantastic opportunity to use your skills and experience to really make a difference to people's lives whilst expanding your skills and knowledge of the housing sector.

LiveSmart Manager Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle.

Closing Date: Monday 16th November 2026 at midnight.

Applicants must be able to travel across the region as required.

Although based at Colmer Court, applicants will need to cover other schemes in the area therefore access to a vehicle is essential.

This post is subject to Basic Criminal Record Check Clearance.

At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship.

You are required to reside in England or Wales for the duration of your employment.

Clarion Housing Group formed in 2016, following the merger between two of the country’s largest housing associations, Affinity Sutton and Circle Housing Group.

With over 125,000 homes we use our strength and scale to create opportunities that change people's lives.

We are also one of the biggest housebuilders in the country and are set to build 50,000 high quality homes of all tenures during the next ten years, as we remain committed to helping to tackle the housing shortage and to prioritising affordable homes.

In addition to new homes, we transform existing communities through sustained regeneration, helping people to access employment and training opportunities and giving young people a better start in life.