Over 55's Housing - Complex Manager

Consortium; Burgess Hill; Remoto; GBP 24.000 - 28.000; Tempo pieno

Descrizione del lavoro

Clarion Housing Group in Burgess Hill (Colmer Court) is seeking a dedicated Facilities Manager to provide a focused management service to residents living in our Over 55s housing schemes.

You'll manage building access for residents, contractors and visitors, act as a key-holder to ensure security of communal areas, and work with internal teams to deliver services that help residents enjoy their homes and facilities.

Competenze

• Experience in facilities management preferred.
• Strong customer service skills for residents.
• Ability to work calmly under pressure.
• Good IT skills to use building systems.

Mansioni

• Manage access to the building for residents, contractors and visitors.
• Act as a key-holder to ensure security of communal areas and facilities.
• Liaise with internal teams to deliver services to residents.
• Travel to cover other schemes in the region; car access is essential.

Conoscenze

Customer care

Facilities management

Time management

Communication

Emergency handling

Strumenti

IT systems

Descrizione del lavoro

Highlighted points for this job

'Burgess Hill - Colmer Court location'

'36 hours per week'

'Permanent contract'

'Customer care skills required'

'Manage building access and security'

• Location: Burgess Hill - Colmer Court
• Hours: 36 hours per week
• Contract Type: Permanent

We're looking for someone with good customer care skills to provide a focused management service to our residents living in our Over 55's Housing schemes.

You'll be required to manage access to the building for residents, contractors and visitors, and be a key-holder for the building, ensuring security of the communal areas and facilities.

As the first point of contact for our residents, you'll have excellent communication skills, and capable of working with other internal teams to deliver services to residents so they can enjoy their homes and the wider facilities provided.

You must be flexible, calm under pressure and able to deal with emergencies. With excellent time management skills you'll be able to organise and prioritise your own workload, whilst delivering excellent services to our customers.

You'll preferably have previous experience in Facilities Management and have working knowledge and understanding of the housing/building management sector, with good IT skills on a range of systems to support this.

This is a fantastic opportunity to use your skills and experience to really make a difference to people's lives whilst expanding your skills and knowledge of the housing sector.

Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying.

Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle.

Closing Date: Monday 16th November 2026 at midnight.

Applicants must be able to travel across the region as required.

Although based at Colmer Court, applicants will need to cover other schemes in the area therefore access to a vehicle is essential.

This post is subject to Basic Criminal Record Check Clearance.

At Clarion Housing Group, we support the responsible use of AI. Here s your guide to using AI during your recruitment process.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

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