Outreach Worker (Edinburgh and the Lothians)

Pain Concern; City of Edinburgh; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A community health charity in Edinburgh is seeking an Outreach Worker to enhance awareness of chronic pain management. This part-time, 6-month fixed-term role focuses on promoting educational sessions within the community and engaging partners to facilitate access to resources. The ideal candidate will utilize proactive engagement skills to drive outreach efforts and improve support for those living with chronic pain.

Benefits

Employee Assistance programme

Free on-site parking

Friendly management support

Qualifications

• Must have the ability to build strong relationships with community partners.
• Experience in community engagement is preferred.
• Ability to work independently and as part of a team.

Responsibilities

• Identify and engage individuals and groups who may benefit from Pain Education sessions.
• Promote Pain Education sessions and encourage referrals.
• Represent Pain Concern at community events and fairs.

Skills

Proactive engagement

Community relationship building

Communication skills

Data collection and evaluation

Job description

Role Description

About Pain Concern

Pain Concern is a charity providing information and support to people with pain and those who care for them, whether family, friends or healthcare professionals. Visit our website to find out more about what we do, including our Airing Painradio programme, Pain Matters magazine, information helpline, community pain education sessions and our research and campaigning work.

All pain is unpleasant, but for the 7.8 million people in the UK living with long‑term pain it is a part of everyday life. It diminishes quality of life more than any other condition, leading often to loss of work, depression and disability. Anyone at any age can develop persistent pain and you will very probably know somebody affected. Although there is usually no cure, people who receive the appropriate treatment, information and support can manage their condition effectively with life‑changing results.

Role Purpose

This non‑clinical role supports our aim in delivering community Pain Education and providing information to help people in the self‑management of their chronic pain.

We are looking for a proactive, person‑centred individual to raise awareness, generate referrals into our Pain Education sessions and identify barriers to engagement or access.

Our organisation is committed to safe recruitment in line with the relevant legislation and guidance. Due to the nature of the role, successful applicants will be required to undertake a PVG check and will successfully complete Safeguarding, PREVENT Duty and Trauma online training. The cost of a PVG will be covered by Pain Concern.

What you would be doing

This role is a key part of Pain Concern’s work vital part in building connections with individuals, communities, and partner organisations to raise awareness of chronic pain and the support available to people living with chronic pain.

• Identify and engage individuals, groups, and professionals who may benefit
• Promote Pain Education sessions to individuals, groups, and professionals in the community
• Encourage referrals by proactively building strong relationships with Community Partners (e.g. local health care professionals, Link Workers, Pharmacies and community groups)
• Distribute educational materials and resources to ensure information is accessible and visible in key community settings
• Represent Pain Concern at community events and fairs to increase visibility and engagement
• Ability to identify barriers to engagement, access or participation within the community
• Adhere to Pain Concern’s policies including Safeguarding
• Represent Pain Concern in professional manner
• Signpost to NHS and Pain Concern’s suite of resources
• Assist with data collection and evaluation
• Attend training sessions and supervision sessions
• Undertake general administrative duties
• Proactively and accurately communicate with Line Manager
• Undertake any other reasonable duties as may be required

At Pain Concern, it is the nature of the organisation where roles can be varied. That’s why we value flexibility—everyone may occasionally be asked to take on tasks outside their usual responsibilities to support the team and our mission.

Hours of work and location

Hours: 8 hours per week. Hours will be within our operational hours Monday to Friday 8am to 5pm.

Location: Based in and around Edinburgh and the Lothians. Occasionally there may be the requirement to travel for beneficiary face to face appointments and other organisational meetings and training across Edinburgh and the Lothians. Occasional travel to Stirling and other areas across Scotland may be required.

This role is 90% office or community based. Travel expenses between our office and meetings or events are covered in line with our expenses policy.

Please note the commute to/from the office (from your home) is not included in the working hours, and these costs are not covered.

Benefits to you

• Supported by a friendly and approachable line manager
• Access to an Employee Assistance programme
• Regular check‑ins and supervision sessions to support you in your role
• Free on‑site parking at the office

Reporting to

People and Operations Manager

Rate of pay

£12.60 per hour

Fixed term for 6 months

This is a 6 month fixed term role.

How do I apply?

Download and complete an application form on our website: https://painconcern.org.uk/were-hiring-outreach-worker/

For more information, please contact [e-mail]

We kindly ask you only apply if you are able to work in the community within Edinburgh and the Lothians areas.