Outreach Support Worker

Nwando Care Ltd; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A domiciliary care provider in the UK seeks an Outreach Support Worker to enhance the wellbeing of service users through community connections and personalized care. The role involves supporting service users in their independence and participating in the multi-professional care team. Ideal candidates will have a compassionate nature and a strong commitment to high-quality care. Join us at this valued position to make a positive impact in the lives of others.

Qualifications

• Ability to enhance service users' wellbeing and maintain their social connections.
• Strong communication skills to interact with service users and professional teams.

Responsibilities

• Ensure service user-centered care delivery.
• Support service users in maintaining community relationships.
• Participate in team meetings and contribute to care management.

Job description

Nwando Care Services is a family-operated domiciliary care company with over 13 years of successful operation. We are distinguished by our commitment to excellence in care and our unwavering dedication to our clients. We are proud to be rated as a "Good" provider by the Care Quality Commission (CQC), which reflects our exceptional standards and quality of service. Our mission is centered on providing outstanding, person-centered support and community-based services, ensuring individuals achieve the highest possible level of independence.

Our services include:

Adult Care Services

• Home Care
• Supported Living
• Live-in Care
• Reablement & Hospital Discharge
• Specialist & Complex Care
• End-of-Life Care

Children's Residential Care

Ofsted-registered homes providing safe, therapeutic environments for children and young people aged 8–17 with emotional and behavioural needs, autism, ADHD, or trauma history.

Outreach Support Workers responsibilities include but are not limited to the following:

• Ensure that service users are at the heart of care delivery and their wishes and preferences are taken into consideration to enhance their wellbeing
• To contribute to the efficient running of the service
• Support service users to maintain their relationships and connections with the local community
• Be responsible for informing the Team Leader/ Area Manager of any changes in the needs of service users
• Work collaboratively to promote the safeguarding and welfare of those service users they support
• To attend and participate in team meetings and contribute ideas to the multi-professional team
• To undertake a range of duties which involve direct service users, under supervision following competency assessment
• To have informed knowledge and understanding in the psychological, social, physical and spiritual needs of all service users
• To utilise designated recovery tool with outcomes focusing on care planning, ensuring clients understand they will work in a collaborative manner to engage in social inclusion activities such as seeking employment, education and independent living
• To support the assessment and management of service users needs through initial data collection, monitoring of patients' progress, feedback, discussion, and reports and in care reviews with management
• To provide information of health promotion and healthy living
• To provide service users and their carers with a service that is culturally sensitive and gives due consideration to any special needs
• To contribute to the effective communication process of service users, carers, family, friends and staff colleagues

We invite you to join our team and contribute to our ongoing success. Your dedication and compassion have the potential to transform lives. Please submit your application today to become a valued member of Nwando Care Services.