Outreach Recovery Coordinator

Change Grow Live; Lewes; On-site; GBP 27,000 - 33,000; Full time

Job summary

A dedicated outreach service in Lewes is seeking individuals to support rough sleepers and substance users through outreach programs. Responsibilities include conducting assessments, providing treatment guidance, and liaising with health professionals. Ideal candidates will possess strong administrative skills and experience in substance misuse or mental health. This role offers 25 days holiday plus other benefits, a supportive team, and opportunities for career development. Salary ranges from £27,861 to £32,002.

Benefits

25 days holiday plus bank holidays

Paid weekly wellness hour

Contributory pension scheme

Discounts for shopping and leisure activities

Training and career development opportunities

Qualifications

• Good administrative, recording and reporting skills are essential.
• In-depth knowledge of substance misuse and mental health is crucial.
• Ability to conduct dynamic risk assessments and build rapport with service users.

Responsibilities

• Engage with rough sleepers and entrenched substance users through outreach.
• Collaborate with health and safeguarding agencies to address service user needs.
• Manage caseloads with regular risk assessments and harm reduction advice.

Skills

Administrative skills

Understanding of rough sleeping and supported housing

Knowledge of substance misuse and mental health

Dynamic risk assessment and rapport building

Multi-agency collaboration

Job description

About the role

• To identify and establish contact with those rough sleeping and living in Hostels and Supported accommodation, working within protocols to rapidly assist service users through street outreach and hostel and supported housing in reach shifts at a variety of times and a range of locations.
• To identify and establish contact with entrenched drug and / or alcohol users, including those unwilling to engage with services, providing assertive outreach.
• To work closely with the drug and alcohol teams within the service to ensure that substance misusers and problem drinkers are able to access treatment.
• To advise service users regarding their substance misuse, using recognised theoretical models (. Motivational Interviewing), supporting them to identify and explore concerns before deciding on a possible course of action.
• To work collaboratively with Mental Health and Child and Adult Safeguarding Agencies to ensure that where appropriate, service users have access to address their individual needs.
• To support service users, access Clinical Interventions, liaise with Clinical team to establish the best and safest treatment pathway for the service user.
• Provision of drop-ins at local hostel throughout the city to those housed there.
• Needle exchange provision at different locations in the city.
• Caseload management such as regular risk assessments, harm reduction advice and reviews, provision of psychosocial interventions, support clinical interventions, cover of duty rota incl. some evening and Saturday work,

About you

• Good administrative, recording and reporting skills.
• Understanding of the needs of people who are rough sleeping, living in emergency accommodation and / or supported housing.
• In-depth knowledge of at least one of the following : substance misuse, alcohol misuse, mental health, harm reduction, NSP provision and delivery of psychosocial interventions.
• Ability to complete dynamic risk assessments, have professional curiosity and build rapport with service users whilst establishingboundaries.
• Understanding of service users who have multiple and complex needs.
• Understanding the importance of multi-agency working within a strength based, asset building approach and maintaining professional boundaries.

What we will give to you

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• Several benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Direct applications only — we will not be engaging agencies for this vacancy.

Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW / Fringe N / A - Outside London Weighting Area Closing Date 4 / 1 / 2026