OT Configuration & Change Lead (Hybrid)

National Highways; Cambridgeshire and Peterborough; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

National Highways is recruiting for an Operational Technology Configuration Manager to strengthen our in-house capabilities in Cyber Security and Digital Operational Services. You will oversee the configuration, change management and lifecycle control of critical OT systems across the Strategic Road Network.

The role involves delivering technical changes in a safety-critical environment, collaborating with operational teams, suppliers and stakeholders, and developing in-house expertise for

Qualifications

• Experience configuring, maintaining and supporting complex technical systems in an operational environment.
• Proven experience in configuration and change management via formal processes.
• Strong analytical approach to problem solving and fault investigation.

Responsibilities

• Manage and maintain configuration information for critical Operational Technology systems, ensuring accuracy, integrity, availability and full lifecycle control.
• Complete configuration requests and RFCs through approved tools and governance processes, coordinating controlled changes to minimise risk.
• Support planning, testing, validation and deployment of new or upgraded OT systems in live environments.
• Provide specialist operational and technical support during incidents, coordinating resolutions with internal teams and external suppliers.
• Maintain asset, geographical and account records in line with cyber security standards and improve documentation and processes.

Skills

Configuration management

Change management

Incident management

Stakeholder engagement

Analytical thinking

Education

Technical qualification or apprenticeship

Tools

Asset management tools

Governance tooling

Job description

National Highways is recruiting for an Operational Technology Configuration Manager to strengthen our in-house capabilities in Cyber Security and Digital Operational Services. You will oversee the configuration, change management and lifecycle control of critical OT systems across the Strategic Road Network.

The role involves delivering technical changes in a safety-critical environment, collaborating with operational teams, suppliers and stakeholders, and developing in-house expertise for