Optometrist Store Manager

Vision Express; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading optical retailer in Manchester seeks an Assistant Store Manager to support daily operations. The role involves managing the team, maintaining customer service standards, and assisting with administrative tasks. Ideal candidates should possess strong leadership skills, attention to detail, and enthusiasm to help customers achieve their visual potential. Flexible work options available. Join a company committed to improving lives through better eye care.

Benefits

Targeted incentives

Competitive pension scheme

Private medical cover

33 days annual leave

Employee Assistance Programme

Flexible health-related benefits

Qualifications

• Experience in retail management or a similar role.
• Proven ability to lead and develop a team.
• Strong problem-solving skills in a fast-paced environment.

Responsibilities

• Support the Store Manager in daily operations.
• Ensure excellent customer service and sales targets are met.
• Assist with administrative tasks such as stock management.

Skills

Strong leadership and management skills

Excellent communication

Attention to detail

Ability to work under pressure

Confidence and enthusiasm

Ability to monitor sales performance

Job description

As an Assistant Store Manager at Vision Express, you'll support the Store Manager in overseeing the daily operations of the store. This can include managing the team, ensuring excellent customer service, achieving sales targets, and maintaining the high standards of visual merchandising and store presentation. You'll assist with administrative tasks such as stock ordering and management, cash handling and reporting. You'll play a key role in creating a positive and productive work environment, ensuring the store meets the business objectives. All our colleagues play a key part in our mission of helping our customers to “See More and Be More” by providing tailored and effective eye‑care and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle.

Whether this is hours to fit around the school run or you prefer a compressed week – we are open to discussing flexible options with you further.

Core Responsibilities & Required Skills

• Show strong leadership and management skills to support colleagues in store
• Excellent communication and rapport building to translate professional terminology into patient‑friendly language
• Exceptional attention to detail in maintaining accurate customer records, prescriptions, and product recommendations
• Collaborate with the whole store team, including Eye Care Professionals, Optical Assistants and Management
• Work under pressure and handle challenging situations in a fast‑paced retail environment
• Confidence, passion, drive and enthusiasm
• Monitor and analyse sales performance data to identify areas for improvement
• Provide training and coaching sessions with colleagues to ensure everyone is working towards the mission to help customers “See More and Be More”

About Vision Express

Vision Express has over 550 stores across the UK and Ireland. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we will have the perfect solution for you!

We are part of the EssilorLuxottica family, the global leader in the design, manufacture and distribution of lenses and eyewear. Our portfolio includes global brands such as Ray‑Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 licensed brands.

Benefits

• Targeted incentives
• Competitive pension scheme
• Private medical cover
• Life assurance – 4 × basic annual salary
• Free eyewear annually with eligibility from day one of joining us!
• Opportunities to get involved in the OneSight EssilorLuxottica Foundation
• Discounts throughout the year for friends and family
• Employee Assistance Programme offering confidential support and advice
• 33 days annual leave, increasing with length of service, plus the option to buy or sell holiday
• Flexible health‑related benefits – health cash plan, additional life cover, critical illness cover and dental plan
• Opportunities to join a company‑wide community for peer‑to‑peer knowledge sharing
• Flexible lifestyle benefits – gym flex, dining cards, discounted travel insurance, experience days and discounted bicycles through the Cycle to Work Scheme
• And so much more!