Optics Assistant Manager: Lead Team & Customer Experience

Boots; Bury; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading health and beauty retailer is looking for an Assistant Manager in Bury. You will lead your team to deliver excellent customer service while managing related clinical activities. The ideal candidate should have experience in a customer-facing role, a desire to learn, and experience in leading or coaching a team. This full-time role involves teamwork to foster a supportive and inclusive environment.

Benefits

Discretionary Quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free counselling and support

Qualifications

• Experience in a customer-facing role.
• Desire to learn and develop.
• Leadership or coaching experience.

Responsibilities

• Lead and inspire a team for an exemplary customer journey.
• Manage customer service operations and clinical activities.
• Complete management tasks like creating rotas and performance management.

Skills

Experience working in a customer facing role

Desire to learn

Led or coached a team

Job description

A leading health and beauty retailer is looking for an Assistant Manager in Bury. You will lead your team to deliver excellent customer service while managing related clinical activities. The ideal candidate should have experience in a customer-facing role, a desire to learn, and experience in leading or coaching a team. This full-time role involves teamwork to foster a supportive and inclusive environment.