Optics Assistant — Customer Care & Eye-Testing Training

Boots Opticians; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading optical retail chain in Greater London is seeking an Optical Assistant to become a key part of their store team. You will interact with customers, assist with eye-tests, and maintain shop standards. A passion for customer service and a willingness to learn are essential. The position offers various benefits including retirement savings, discretionary bonuses, and career development opportunities in a nurturing, inclusive environment. Flexibility in working hours is available.

Benefits

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free counselling and support

Qualifications

• Ability to build great relationships with customers.
• Experience in a retail or clinical environment is a plus.

Responsibilities

• Order and dispense glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks.
• Maintain shop floor standards.

Skills

Passion for customer care

Enthusiasm for learning and personal development

Job description

A leading optical retail chain in Greater London is seeking an Optical Assistant to become a key part of their store team. You will interact with customers, assist with eye-tests, and maintain shop standards. A passion for customer service and a willingness to learn are essential. The position offers various benefits including retirement savings, discretionary bonuses, and career development opportunities in a nurturing, inclusive environment. Flexibility in working hours is available.