Optical Retail Advisor – Eyewear & Tech Innovation

Vision Express (UK) Limited; Bicester; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Frames & sunglasses allowance

33 days holiday

Family & friends discounts

Free eye tests

Employee wellbeing support

OneSight Foundation involvement

Job summary

Vision Express is hiring an Optical Assistant to deliver confident, personalised customer service and product advice in a busy store environment.

You will learn to adjust frames, assist with fittings, and perform minor repairs while supporting pre-screening eye tests using cutting-edge optical tech. A strong team player mindset and excellent communication are essential to help our customers choose the right eyewear.

Qualifications

• Experience delivering customer service in retail or eye care
• Interest in eyewear trends and using digital tools
• Positive team player with a can-do attitude
• Clear communicator who listens to customer needs

Responsibilities

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Skills

Customer service

Product advice

Digital tools

Communication

Teamwork

Job description

Vision Express is hiring an Optical Assistant to deliver confident, personalised customer service and product advice in a busy store environment.

You will learn to adjust frames, assist with fittings, and perform minor repairs while supporting pre-screening eye tests using cutting-edge optical tech. A strong team player mindset and excellent communication are essential to help our customers choose the right eyewear.