Eyewear & Tech-Savvy Optical Assistant

Vision Express; Bocking; On-site; GBP 20,000 - 27,000; Full time

Benefits offered by this job

Frame/eye wear discounts

Eye tests free

Wellbeing support

Family & friends discounts

OneSight Foundation support

Monthly bonuses

Job summary

Vision Express is looking for a Retail Optical Assistant to join our team. You will provide confident, personalised customer service and product advice while helping customers select eyewear and accessories.

You’ll learn to adjust frames, assist with fittings, and contribute to minor repairs. You’ll work with the latest optical technology and support the store operations, ensuring a smooth customer experience.

Qualifications

• Customer-focused and able to provide personalised product recommendations.
• Comfortable with digital tools and eyewear tech to support tests and fittings.
• Capable of clear, friendly communication with customers.

Responsibilities

• Deliver personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and perform minor repairs.
• Support pre-screening eye tests using optical technology.
• Keep the store running smoothly with admin tasks.

Skills

Customer service

Product advice

Digital tools

Strong communication

Tools

POS system

Eyewear tech

Job description

Vision Express is looking for a Retail Optical Assistant to join our team. You will provide confident, personalised customer service and product advice while helping customers select eyewear and accessories.

You’ll learn to adjust frames, assist with fittings, and contribute to minor repairs. You’ll work with the latest optical technology and support the store operations, ensuring a smooth customer experience.