Optical Retail Assistant: Eye Care & Premium Frames

VISION EXPRESS; London Borough of Croydon; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Frame allowance

Holiday allowance

Family discounts

Wellbeing support

OneSight Foundation involvement

Job summary

Vision Express is seeking an Optical Assistant to join our retail team. You’ll deliver personal customer service, advise on eyewear choices, and assist with fittings and minor repairs using the latest optical technology.

In this role you’ll support pre-screening eye tests, help keep the store running smoothly, and engage with customers to understand their needs. A passion for eyewear and strong communication are key, with bonus opportunities based on performance.

Qualifications

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Responsibilities

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Skills

Customer service

Communication

Teamwork

Digital tools

Job description

Vision Express is seeking an Optical Assistant to join our retail team. You’ll deliver personal customer service, advise on eyewear choices, and assist with fittings and minor repairs using the latest optical technology.

In this role you’ll support pre-screening eye tests, help keep the store running smoothly, and engage with customers to understand their needs. A passion for eyewear and strong communication are key, with bonus opportunities based on performance.