Optical Retail Assistant – Eyewear, Tech & Bonuses

Vision Express (UK) Limited; West of England; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Frames allowance

Annual leave 33 days

Family & friends discounts

Free eye tests

Wellbeing support

OneSight Foundation

Job summary

Vision Express (UK) Limited is hiring a Retail Optical Assistant to join our stores. You will deliver confident customer service, provide product advice, assist with fittings and minor repairs, and support pre-screening eye tests using the latest optical technology.

As part of a growing optical retail and med-tech business backed by EssilorLuxottica, you’ll work in a dynamic team with opportunities to develop your career.

Qualifications

• Experience in retail or customer service
• Interest in eyewear and digital tools
• Strong communication and guest service skills

Responsibilities

• Deliver personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and minor repairs
• Support pre-screening eye tests with the latest optical tech
• Keep the store running smoothly with admin and support tasks

Skills

Customer service

Eyewear knowledge

Digital tools

Team player

Tools

POS system

Job description

Vision Express (UK) Limited is hiring a Retail Optical Assistant to join our stores. You will deliver confident customer service, provide product advice, assist with fittings and minor repairs, and support pre-screening eye tests using the latest optical technology.

As part of a growing optical retail and med-tech business backed by EssilorLuxottica, you’ll work in a dynamic team with opportunities to develop your career.