Optical Retail Associate - Eyewear & Tech Perks

Vision Express (UK) Limited; Kingswood; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Frame allowance

Holiday entitlement: 33 days

Staff discounts

Free eye tests

Wellbeing support

OneSight Foundation involvement

Job summary

Vision Express is hiring a Retail Optical Assistant to deliver personalised customer service, advise on products, and support eye care technology. You’ll learn frame adjustments, fittings, and minor repairs while helping maintain a smooth store operation. The role emphasizes customer engagement and knowledge of eyewear trends.

Join a leading optical retailer backed by a global group, with opportunities to contribute to patient care and product solutions in a dynamic environment.

Qualifications

• Confident engaging with customers and recommending products
• Passionate about eyewear and comfortable with digital tools
• Positive team player with a can-do attitude
• Strong communicator who listens and understands customer needs

Responsibilities

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Job description

Vision Express is hiring a Retail Optical Assistant to deliver personalised customer service, advise on products, and support eye care technology. You’ll learn frame adjustments, fittings, and minor repairs while helping maintain a smooth store operation. The role emphasizes customer engagement and knowledge of eyewear trends.

Join a leading optical retailer backed by a global group, with opportunities to contribute to patient care and product solutions in a dynamic environment.