Optical Retail Associate — Frames, Fittings & Eye Tech

Vision Express; Bridgend; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Frames allowance

33 days holiday

Family & friends discounts

Free eye tests

Wellbeing support

OneSight Foundation

Job summary

Vision Express, a leading optical retailer backed by EssilorLuxottica, is hiring a Retail Optical Assistant to deliver confident personalised customer service and expert product advice in-store.

You will learn to adjust frames, assist with fittings, carry out minor repairs, and support pre-screening eye tests using the latest optical technology. Join a growing med-tech business with strong career development opportunities.

Qualifications

• Confident engaging with customers and recommending products.
• Positive team player with a can-do attitude.
• Strong communicator who listens and understands customer needs.

Responsibilities

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Skills

Customer service

Communication

Digital tools

Job description

Vision Express, a leading optical retailer backed by EssilorLuxottica, is hiring a Retail Optical Assistant to deliver confident personalised customer service and expert product advice in-store.

You will learn to adjust frames, assist with fittings, carry out minor repairs, and support pre-screening eye tests using the latest optical technology. Join a growing med-tech business with strong career development opportunities.