Optical Retail Specialist – Eyewear & Tech Innovation

Vision Express (UK) Limited; Greater Manchester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Frame allowance

33 days holiday

Family & friends discounts

Free eye tests

Wellbeing support

OneSight Foundation involvement

Job summary

Vision Express (UK) Limited is hiring a Retail Optical Assistant to deliver personalised customer service, advise on eyewear, and assist with frame fittings. You’ll learn to operate optical tech and support pre-screening eye tests in a busy retail environment.

The role offers a competitive base salary plus monthly bonuses, discounts on frames and lenses, and generous holiday allowance. You’ll join a growing global vision business backed by EssilorLuxottica.

Qualifications

• Experience in a customer-facing retail role is preferred.
• Passion for eyewear and fashion with comfort using digital tools.
• Strong communicator who listens to customer needs and explains products clearly.

Responsibilities

• Provide confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Eyewear knowledge

Digital tools

Team player

Communication

Tools

POS systems

Job description

Vision Express (UK) Limited is hiring a Retail Optical Assistant to deliver personalised customer service, advise on eyewear, and assist with frame fittings. You’ll learn to operate optical tech and support pre-screening eye tests in a busy retail environment.

The role offers a competitive base salary plus monthly bonuses, discounts on frames and lenses, and generous holiday allowance. You’ll join a growing global vision business backed by EssilorLuxottica.