Optical Retail Assistant — Premium Eyewear & Tech

Vision Express (UK) Limited; Preston; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Frames allowance

Holiday entitlement

Discounts & eye tests

Wellbeing support

OneSight Foundation support

Job summary

Vision Express is recruiting a Retail Optical Assistant to deliver personalised customer service and expert product advice in-store. You will engage customers, learn to adjust frames, assist with fittings, and support eye tests using the latest optical tech.

A team-focused, friendly approach and comfort with digital tools will help you thrive in this role. Join a growing optical retailer backed by EssilorLuxottica, with opportunities to grow your career and be part of a global vision mission.

Qualifications

• Confident engaging with customers and recommending products (≤140 chars)

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Eyewear knowledge

Team player

Communication

Job description

Vision Express is recruiting a Retail Optical Assistant to deliver personalised customer service and expert product advice in-store. You will engage customers, learn to adjust frames, assist with fittings, and support eye tests using the latest optical tech.

A team-focused, friendly approach and comfort with digital tools will help you thrive in this role. Join a growing optical retailer backed by EssilorLuxottica, with opportunities to grow your career and be part of a global vision mission.