Optical Assistant: Customer‑Focused Eye Care & Training

Boots; Crewe; Sur place; GBP 18 000 - 21 000; Plein temps

Avantages offerts par ce poste

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced parental leave pay

Flexible benefits scheme

24/7 counselling and support

Résumé du poste

Boots Opticians is seeking an Optical Assistant to join our store team. You will be the first and last point of contact for customers, greeting them, understanding their needs, and guiding them to the right eyewear solution.

You will gain knowledge through Boots’ Step Into Optics training, including workshops and on-the-job experience, while supporting dispensing, pre-screening activities, aftercare, and administrative tasks on the shop floor.

Qualifications

• Passion for customer care and enthusiasm for learning to develop through training.
• Experience in retail or clinical environments is beneficial.
• Strong interpersonal skills to build relationships with customers.

Responsabilités

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Connaissances

Passion for customer care

Enthusiasm for learning

Communication skills

Description du poste

Boots Opticians is seeking an Optical Assistant to join our store team. You will be the first and last point of contact for customers, greeting them, understanding their needs, and guiding them to the right eyewear solution.

You will gain knowledge through Boots’ Step Into Optics training, including workshops and on-the-job experience, while supporting dispensing, pre-screening activities, aftercare, and administrative tasks on the shop floor.