Optical Assistant: Customer Care & Eyewear Specialist

BOOTS; Chichester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career dev.

Enhanced parental leave pay and gift\-

Flexible benefits scheme

Free 24/7 counselling via TELUS Health

Job summary

Boots Opticians is hiring an Optical Assistant to join our store team. You will be the first and last point of contact for customers on the shop floor, greeting visitors, assisting with eyewear selections and supporting pre-screening activities for eye-tests.

You will participate in our Step Into Optics training programme, gaining hands-on experience and workshop-based learning while developing relationships with customers and colleagues across the store.

Qualifications

• Passion for customer care
• Enthusiasm for learning and personal development

Responsibilities

• Order, dispense and collect glasses and contact lenses
• Support with eye-tests and pre-screening activities
• Provide aftercare support through repairs and adjustments
• Complete operational and administrative tasks associated with dispensing prescriptions
• Maintain shop floor standards

Skills

Customer care

Enthusiasm for learning

Job description

Boots Opticians is hiring an Optical Assistant to join our store team. You will be the first and last point of contact for customers on the shop floor, greeting visitors, assisting with eyewear selections and supporting pre-screening activities for eye-tests.

You will participate in our Step Into Optics training programme, gaining hands-on experience and workshop-based learning while developing relationships with customers and colleagues across the store.