Customer-First Optical Assistant | Training & Growth

BOOTS; United Kingdom; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Retirement savings plan

Discretionary bonus

Employee discounts

Flexible benefits scheme

Counselling support

Job summary

Boots Opticians in the UK is seeking an Optical Assistant to join our store team. You will be the first and last point of contact for customers, building strong relationships by listening to needs, and helping them find the right eyewear solution while supporting pre-screening activities and eye-tests.

You will learn through our Step Into Optics training, combining workshops with practical on-the-job experience.

Qualifications

• Passion for customer care.
• Enthusiasm for learning and personal development.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Skills

Customer care

Learning agility

Retail experience

Job description

Boots Opticians in the UK is seeking an Optical Assistant to join our store team. You will be the first and last point of contact for customers, building strong relationships by listening to needs, and helping them find the right eyewear solution while supporting pre-screening activities and eye-tests.

You will learn through our Step Into Optics training, combining workshops with practical on-the-job experience.