Optical Assistant: Customer-Focused Eye Care

Boots; Greater Manchester; On-site; GBP 20,000 - 24,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career dev.

Enhanced maternity/paternity/adoption留

Flexible benefits scheme

Access to 24/7 counselling through TEL

Job summary

Boots Opticians is seeking an Optical Assistant to be a key member of the store team. You will greet customers, understand their needs and guide them to suitable eyewear and contact lens solutions while supporting pre-screening activities and eye-tests where appropriate.

You will participate in Boots’ Step Into Optics training, gain hands-on experience on dispensing, repairs and aftercare, and contribute to maintaining high shop floor standards.

Qualifications

• Passion for customer care
• Enthusiasm for learning and personal development
• Experience in a retail or clinical environment is a plus

Responsibilities

• Order, dispense and collect glasses and contact lenses
• Support with eye-tests and pre-screening activities
• Provide aftercare support through repairs and adjustments
• Complete operational and administrative tasks associated with dispensing prescriptions
• Maintain shop floor standards
• Be the first and last point of contact for customers in-store

Skills

Customer care

Willingness to learn

Job description

Boots Opticians is seeking an Optical Assistant to be a key member of the store team. You will greet customers, understand their needs and guide them to suitable eyewear and contact lens solutions while supporting pre-screening activities and eye-tests where appropriate.

You will participate in Boots’ Step Into Optics training, gain hands-on experience on dispensing, repairs and aftercare, and contribute to maintaining high shop floor standards.