Optical Assistant: Eye Care & Customer Experience

Boots; Windsor; Presencial; GBP 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Boots Retirement Savings Plan

Quarterly bonus

Employee discounts

Career development

Parental leave pay

Flexible benefits

Counselling access

Descripción de la vacante

Boots Opticians in the United Kingdom is seeking an Optical Assistant to be a friendly first point of contact for customers. You will base in-store, greet customers, listen to their needs and help find the right eyewear solution.

You will gain industry-leading training through our Step Into Optics programme, while developing skills in dispensing, pre-screening, eye-tests support, and aftercare service, delivering excellent customer care daily.

Formación

• Passion for customer service and helping customers find the right eyewear solution.
• Strong communication and interpersonal skills.
• Willingness to learn through training programmes.

Responsabilidades

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks related to dispensing prescriptions.
• Maintain shop floor standards.

Conocimientos

Customer care

Enthusiasm for learning

Descripción del empleo

Boots Opticians in the United Kingdom is seeking an Optical Assistant to be a friendly first point of contact for customers. You will base in-store, greet customers, listen to their needs and help find the right eyewear solution.

You will gain industry-leading training through our Step Into Optics programme, while developing skills in dispensing, pre-screening, eye-tests support, and aftercare service, delivering excellent customer care daily.