Optical Assistant: Customer Care & Eye-Wear Expert

Boots; West Stow; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career devt.

Enhanced maternity/paternity/adoption/

Flexible benefits scheme

TELUS Health Employee Assistance

Job summary

Boots Opticians is seeking an enthusiastic Optical Assistant to join our store team. You’ll be the first and last point of contact for customers, helping them choose glasses, lenses and accessories while delivering outstanding service.

You’ll work on the shop floor, support with eye-tests and pre-screening activities, and play a key role in aftercare and administrative tasks. A structured training programme will help you develop expertise and confidence.

Qualifications

• Passion for customer care
• Enthusiasm for learning and personal development

Responsibilities

• Order, dispense and collect glasses and contact lenses
• Support with eye-tests and pre-screening activities
• Provide aftercare support through repairs and adjustments
• Complete operational and administrative tasks associated with dispensing prescriptions
• Maintain shop floor standards

Skills

Customer care

Learning agility

Job description

Boots Opticians is seeking an enthusiastic Optical Assistant to join our store team. You’ll be the first and last point of contact for customers, helping them choose glasses, lenses and accessories while delivering outstanding service.

You’ll work on the shop floor, support with eye-tests and pre-screening activities, and play a key role in aftercare and administrative tasks. A structured training programme will help you develop expertise and confidence.