Optical Assistant: Customer‑Centric Eye Care & Dispensing

Boots UK; Chichester; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Retirement savings

Discretionary bonus

Employee discounts

Career development

Leave pay

Flexible benefits

Counselling support

Job summary

Boots Opticians in-store is seeking an Optical Assistant to be the first and last point of contact for customers, greeting arrivals and understanding needs to find the right eyewear solution. You’ll assist with eye-tests pre-screening and be part of the Step Into Optics training programme, combining workshop learning with on‑the‑job experience.

You will order, dispense and collect glasses and contact lenses, support with dispensing paperwork, provide aftercare, and maintain shop floor standards

Qualifications

• Passion for customer care.
• Enthusiasm for learning and personal development.

Responsibilities

• Order, dispense and collect glasses and contact lenses
• Support with eye-tests and pre-screening activities
• Provide aftercare support through repairs and adjustments
• Complete operational and administrative tasks associated with dispensing prescriptions
• Maintain shop floor standards

Skills

Customer care

Learning & development

Job description

Boots Opticians in-store is seeking an Optical Assistant to be the first and last point of contact for customers, greeting arrivals and understanding needs to find the right eyewear solution. You’ll assist with eye-tests pre-screening and be part of the Step Into Optics training programme, combining workshop learning with on‑the‑job experience.

You will order, dispense and collect glasses and contact lenses, support with dispensing paperwork, provide aftercare, and maintain shop floor standards