Optical Assistant — Eyewear & Eye-Care Expert

Boots UK; Northwich; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Pension plan

Quarterly bonus

Employee discounts

Career development

Parental leave

Flexible benefits

Counselling support

Job summary

Boots UK is seeking an Optical Assistant to join our Boots Opticians store team. You will be the first and last point of contact for customers, based in-store, and report to the store manager.

You’ll build strong relationships by listening and understanding needs to find the right eyewear solutions. You will develop through our Step Into Optics training, with hands-on experience on the shop floor, eye-tests support, and a focus on exceptional customer care.

Qualifications

• Passion for customer care.
• Enthusiasm for learning and personal development.
• Experience in retail or clinical environment is desirable.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare through repairs and adjustments.
• Complete dispensing prescriptions and maintain shop floor standards.

Skills

Customer care

Learning & development

Job description

Boots UK is seeking an Optical Assistant to join our Boots Opticians store team. You will be the first and last point of contact for customers, based in-store, and report to the store manager.

You’ll build strong relationships by listening and understanding needs to find the right eyewear solutions. You will develop through our Step Into Optics training, with hands-on experience on the shop floor, eye-tests support, and a focus on exceptional customer care.