Optical Retail Assistant — Eyewear & Customer Care

Boots; Liverpool; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Employee discounts for you and a plus1

Career development opportunities

Enhanced family leave pay

Job summary

Boots Opticians is seeking a Retail Assistant to join our store team on the shop floor. You will greet customers, listen to their needs, and help them choose eyewear solutions while participating in pre-screening activities for eye-tests.

You will develop your knowledge through the Step Into Optics training programme, combining workshop learning with practical on-the-job experience to support career growth in optical retail.

Qualifications

• Passion for customer care.
• Desire to learn.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses.
• Supporting with eye-tests and pre-screening activities.
• Providing aftercare support through repairs and adjustments.
• Completing operational and administrative tasks associated with dispensing prescriptions.
• Maintaining shop floor standards.

Skills

Passion for customer care

Desire to learn

Job description

Boots Opticians is seeking a Retail Assistant to join our store team on the shop floor. You will greet customers, listen to their needs, and help them choose eyewear solutions while participating in pre-screening activities for eye-tests.

You will develop your knowledge through the Step Into Optics training programme, combining workshop learning with practical on-the-job experience to support career growth in optical retail.