Optical Assistant

ASDA Opticians; West Boldon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A major UK retailer seeks a friendly and organised Optician to prepare patients for eye exams and dispense eyewear. You will handle repairs and ensure excellent customer service in a busy store setting. The role requires over 18 years of age and the ability to pass a safeguarding check. Benefits include employee discounts, flexible working hours, and wellbeing support among others. Join us to help customers with their ocular health needs while enjoying a fulfilling work experience.

Benefits

15% off shopping

Discounted Asda services

Flexible pay access

Company pension

24/7 wellbeing support

Excellent parental leave policies

Colleague recognition programme

Qualifications

• Must be over the age of 18 and pass an enhanced safeguarding check.
• Naturally friendly and highly organised.
• Enjoys helping people and providing great customer service.

Responsibilities

• Prepare patients for eye examinations and explain test stages.
• Dispense spectacles and contact lenses.
• Deal with repairs and adjustments of eye wear.

Skills

Good computer skills

Attention to detail

Communication skills

Problem solving

Confidence working with numbers

Job description

About the Role

Our in-store Opticians are hugely popular with our customers and they'll expect the same warmth and friendliness they get everywhere else in the store - as well as being confident and relaxed about discussing personal ocular health issues, quickly resolving customer problems and taking customers to the right products.

Responsibilities

You will be responsible for preparing patients for their eye examination and explaining what each stage of the eye test involves, completing pre‑screening examinations and booking appointments for customers.

You will also be dispensing spectacles and contact lenses as well as dealing with repairs and adjustments while ensuring stock has been received by the supplier.

Qualifications

To be employed in this role you must be over the age of 18 and pass an enhanced safeguarding check.

About You: You will be naturally friendly, highly organised and want to get stuck in, working with your team to deliver great results. You have good computer skills, attention to detail and you communicate well with customers. You also love problem solving and are confident working with numbers. You're passionate about helping people and care about giving customers a great healthcare experience, helping them find what they need and having a chat along the way.

Shift and Working Conditions

Our stores operate 24 hours per day, 7 days per week, with that brings a wide variety of shift patterns. If you're looking for flexible working to fit around your lifestyle, then look no further! Late and weekend working is a requirement of the role and we may need to be flexible with your work pattern.

What We Offer

Alongside a competitive salary, you'll get lots of other great benefits too, including:

• 15% off your shopping at Asda from day 1 for you and a nominated user (Colleague discount).
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
• Access to flexible pay, income tracker, financial coaching, exclusive savings account and much more (Stream).
• Company pension.
• Wellbeing support: 24/7 virtual GP, 24/7 EAP, free counselling, legal, mortgage, cancer and bereavement support.
• Asda Allies Inclusion Networks.
• Excellent parental leave policies: maternity and adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for fertility treatments.
• Colleague recognition programme: special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

Apply

Apply today by completing an online application.