Ophthalmic Certification Project Manager - OptymEdge

Emmes; Remote; GBP 52,000 - 67,000; Full time

Job summary

A leading clinical research organization is seeking an Ophthalmic Certification Project Manager to oversee ophthalmic certifications in clinical trials. This role is client-facing and requires effective project delivery, ensuring quality and adherence to timelines. The ideal candidate will have a Bachelor’s degree, excellent communication skills, and a minimum of 2 years' experience in customer relationship management. Join a company that transforms clinical research and impacts patients' lives.

Qualifications

• Minimum 2 years of related experience in a customer-facing role.
• Some knowledge of clinical trials in ophthalmology preferred.
• Occasional travel may be required on an ad hoc basis.

Responsibilities

• Serve as the primary point of contact for biopharma clients.
• Ensure deliverables are completed according to contract standards.
• Develop relationships with clients and manage project issues.
• Track project deliverables against contract.
• Model commitment to quality in all deliverables.

Skills

Customer relationship management

Time management

Decision-making

Attention to detail

Oral communication

Written communication

Education

Bachelor’s degree or equivalent experience

Tools

MS Office Suite

Job description

Overview

Job Title: Ophthalmic Certification Project Manager

Location: UK – Remote or US - Remote

OptymEdge, (part of the Emmes Group), develops proven solutions for training and certification of Visual Function Examiners and Visual Acuity Rooms. OptymEdge partners with study teams to provide visual function certification that ensures a high level of quality and consistency for ophthalmic clinical trial data.

OptymEdge is the largest and longest-standing certification organization in the industry. We pioneered visual acuity certification from conception. Our services have grown to be synonymous with providing the highest level of quality and standardization of clinical trial data.

• Over2,500 sites certified worldwide, since 1995
• Phase I through post-marketing experience across anterior segment and retina trials
• Clinical Ophthalmology, Optometry, and clinical trial expertise

Primary Purpose

The Ophthalmic Certification Project Manager (OCPM) is critical to the successful conduct of ophthalmic certifications in Biopharmaceutical-sponsored clinical trials, as a matrix leader of a vendor project team. The OCPM will be client-facing and serve as the internal lead of the project through the life cycle of the study, ensuring effective project delivery in agreement with contracted project timeline and budget. The OCPM directs project delivery by driving team and financial efficiency, work product quality, and is responsible for client satisfaction through strong relationship management.

Responsibilities

• Serves as the primary point of contact for biopharma clients and demonstrates proficiency in knowledge and understanding of client needs.
• Ensures that deliverables for the assigned projects are completed according to the contract budget, schedule, and quality standards. Projects will be effectively managed in all areas of performance.
• Develops successful working relationships with clients, executive management, and project staff and collaborates to manage project issues, proactively identify and mitigate risks and drive milestone achievement.
• Tracks project deliverables against contract. Proactively prepares/presents study metrics to maintain transparency for internal/external stakeholders. Monitors trends and drives changes to the plan as needed; identifies risks to delivery and agrees to mitigation plans with the project team to be presented to the client.
• Ensures adherence to quality control expectations and milestone timelines for delivery of contractually required reports and deliverables.
• Identifies and manages changes to scope and requests for out-of-scope activities. Collaborates with Business Development, Contracts Department, and executive management to ensure timely execution of contract amendments/change orders. Prospectively manages client expectations.
• Identifies and documents lessons learned from study successes and challenges to promote development of best practices.
• Models and propagates Emmes’ commitment to a culture of quality in all aspects of our deliverables, utilizing a solution-based, science-driven, value-added approach in collaborating with clients.
• Performs other duties as assigned.

Qualifications

• Bachelor’s degree or equivalent experience.
• Experienced in developing and maintaining customer relationships. Minimum 2 years demonstrating related experience.
• Experience with MS Office Suite.
• Time management and decision-making skills.
• Attention to detail and the ability to address several assignments simultaneously.
• Excellent oral and written communication skills.
• Some knowledge of clinical trials in ophthalmology preferred.
• Occasional travel may be required on an ad hoc basis.

Emmes Group

Building a better future for us all.

Emmes Group is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.

We believe the work we do will have a direct impact on patients’ lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We’re looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!

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