Operations Support Manager- ref 21180

Essential Employment; Braintree; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking an Operations Support Manager in Braintree, UK. This full-time temporary role involves managing departmental functions, ensuring high-quality customer services, and supporting strategic development. The ideal candidate will have strong team management skills and the ability to foster partnerships. The position offers a salary of £23.60 per hour, with a six-month contract starting in December 2025.

Qualifications

• Experience in managing teams and workloads.
• Ability to foster partnerships with external organizations.
• Knowledge of compliance with corporate policies.

Responsibilities

• Support strategy and business development.
• Manage and support supervisors and officers.
• Complete statutory returns and maintain infrastructure.

Job description

Operations Support Manager needed in Ilford Paying £23.60 per ref21180

Full time hours on a temporarybasis

37 Hours per Week
6 Months Contract
Closing Date: Monday 8th December 2025
Interviews: Week Commencing 15th December 2025
Start Date: Week Commencing 22nd December 2025

Essex County Council are delighted to be supporting our client in recruiting an Operations Support Manager on a full-time, temporary basis.

The Opportunity

• To support the Strategy and Business Development Manager with the development and delivery of services within Operations.
• To manage and direct the allocated department areas of work ensuring the provision of high-quality customer-focused services that are responsive to change and embrace best practice in terms of efficiency and high performance.
• To support the Strategy and Business Development Manager with building/nurturing partnerships with other organisations and deputise at partnership meetings.
• Supporting the Strategy and Business Development Manager in developing the operations commercial portfolio and ensuring optimum performance, continuous improvement and maximum value for money.

Role Accountabilities

• To manage and support Supervisors and Officers in the smooth running and development of their teams and workloads. This will include regular team meetings, 1:1’s with staff and working closely to achieve service-related goals.
• To attend and implement any outcomes from service-related external partnership meetings, trade events and conferences to ensure that Operations remains up to date with industry-related news, legislative changes, and networking opportunities.
• To manage the completion of statutory returns including quarterly returns to the Environment Agency, Defra (Waste Data Flow) and Recycling Credits to our client.
• To be responsible and accountable for maintaining the infrastructure/assets and facilities within the service. This will include planning annual H&S inspections, as well as ad-hoc site visits to ensure there are no safety issues requiring attention. All rectifications and repairs are to be arranged in a timely manner.
• To familiarise yourself with the client’s procurement and governance processes and ensure that all related work is carried out in full compliance with corporate policies and procedures (e.g., Standing Orders, Financial Regulations, Equalities and Health and Safety).