Operations Support Manager

Impact Food Group; Old Woking; On-site; GBP 40,000; Full time

Job summary

A leading education catering company in the UK is seeking an experienced Operations Support Manager to oversee operations across multiple sites. The ideal candidate will have a passion for food service and experience in managing teams. Key responsibilities include building relationships with clients and stakeholders, managing site performance, and being willing to engage in culinary tasks when necessary. The role offers a salary of £40,000 plus additional benefits, including a car allowance and bonus potential.

Benefits

Bonus potential up to 10%

Free meals on shift

Uniform and pension

Career development opportunities

Staff discount scheme

Qualifications

• Experienced Operations Support Manager with multisite management capabilities.
• Ability to self-motivate, prioritise, and deliver results.
• Comfortable working from kitchen to boardroom interactions.

Responsibilities

• Manage and inspire teams across multiple sites.
• Build trust with clients and stakeholders.
• Act as a chef when needed.

Skills

Multisite management experience

Passion for food and service

Strong interpersonal skills

Proficiency in Microsoft Office

Self-motivated and resilient

Job description

About the Role

Due to continued business growth, an exciting opportunity has arisen for experienced Operations Support Managers to join our team. Geographically, you will support the operations manager across their portfolio of sites.

You will need multisite management experience, a passion for food and service, and craft skills to support in the kitchen when needed.

Responsibilities

• Manage, inspire, and engage the teams.
• Understand, track, and manage the schools' restaurant profit contribution to the business, being conscious of our food and service offering and client expectations.
• Meet with clients and stakeholders to build effective relationships, gain trust, and drive our shared goal of feeding more students with better food.
• Manage at least four sites; guide chef managers with day‑to‑day running of the site and build excellent client relationships.
• Act as a chef by trade and be happy to work in the kitchen when needed.
• Converse comfortably at all levels, from the kitchen to the board room.
• Self‑motivate, be resilient, highly organised, and prioritise effectively.
• Proficient with Office suite; produce spreadsheets and presentations to demonstrate performance.

What We're Looking For

• Experienced contract catering Operations Support Manager with multisite experience.
• A passion for food, a balance between operational efficiency and culinary involvement.
• Strong interpersonal skills to build trust with clients and stakeholders.
• Self‑motivated, resilient, and highly organised with priority management skills.
• Proficiency in Microsoft Office and data presentation.

Working Years

52 weeks per year (25 days paid annual leave plus bank holidays).

Pay Details

£40,000 per year plus car allowance of £3,840 per year (paid monthly).

Benefits

• Bonus potential of up to 10% (discretionary) of salary based on performance.
• Free meals on shift, uniform, pension and other great company benefits.
• Loads of free qualifications and career development opportunities.
• Staff discount scheme at over 850 retailers.
• Monthly opportunities for the best teams to win shopping vouchers.

About IFG

Welcome to IFG, we are one of the fastest growing education catering companies in the country and were recently awarded Education Caterer of the Year at the Foodservice Catey Awards.

Why Join Us

Do you want to be part of a growing business with an industry‑leading social impact agenda? We want awesome people to help us feed more children better food.