Operations Support Agent – Fast-Paced Logistics & Growth

FedEx; Leyland; On-site; GBP 15,934 - 22,693; Part time

Benefits offered by this job

Attractive compensation package

On-job training opportunities

Extensive learning resources

Tuition Assistance Program

Employee Assistance Program

Employee reduced-rate shipping

Career opportunities

Job summary

A leading express transportation company in Preston is hiring an Operations Support Agent. This role involves ensuring timely delivery of urgent packages, managing customer calls regarding shipments, and entering data into systems. The ideal candidate will have strong communication skills and the ability to thrive in a fast-paced environment. Competitive hourly salary of £14.02 for 30 hours per week, with various benefits including professional development opportunities and employee assistance programs.

Qualifications

• Strong communication skills are essential for interactions with customers.
• Must thrive in a fast-paced environment and meet strict deadlines.
• Attention to detail is necessary for effective time management.

Responsibilities

• Ensure timely delivery of urgent packages.
• Handle incoming customer calls regarding shipments.
• Investigate failures in shipment deliveries.
• Input data into tracking systems accurately.
• Maintain communication with the team and management.
• Follow FedEx procedures and regulatory requirements.

Skills

Good communication and social skills

Ability to work in a fast‑paced environment

Ability to manage own time effectively

Job description

A leading express transportation company in Preston is hiring an Operations Support Agent. This role involves ensuring timely delivery of urgent packages, managing customer calls regarding shipments, and entering data into systems. The ideal candidate will have strong communication skills and the ability to thrive in a fast-paced environment. Competitive hourly salary of £14.02 for 30 hours per week, with various benefits including professional development opportunities and employee assistance programs.