Evening Operations Support Agent — Part-Time Leeds

FedEx; Leeds; On-site; GBP 12,618 - 15,422; Part time

Benefits offered by this job

Full training provided

Competitive salary

Career progression opportunities

Job summary

A major logistics company in Leeds is seeking an Operations Support Agent. This role focuses on providing exceptional customer service by answering calls related to delivery queries and managing sorting and allocation tasks. The ideal candidate will be responsible for data entry and maintaining communication with team members to ensure efficient operations. Competitive salary starting at £14.02 per hour with additional benefits and opportunities for career growth available.

Qualifications

• Experience in customer service or operations support roles.
• Ability to work efficiently in a team environment.
• Strong communication skills and attention to detail.

Responsibilities

• Answer incoming calls from customers regarding delivery queries.
• Sort and allocate premium and distance deliveries.
• Input data into the tracking system.

Skills

Customer service

Data entry

Communication

Collaboration

Job description

A major logistics company in Leeds is seeking an Operations Support Agent. This role focuses on providing exceptional customer service by answering calls related to delivery queries and managing sorting and allocation tasks. The ideal candidate will be responsible for data entry and maintaining communication with team members to ensure efficient operations. Competitive salary starting at £14.02 per hour with additional benefits and opportunities for career growth available.