Operations Supervisor

DHL eCommerce UK; Kidderminster; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading logistics company is seeking an Operations Supervisor in Kidderminster. The role involves managing warehouse activities, ensuring efficient parcel delivery, and supervising operations. Ideal candidates will have supervisory experience and strong communication skills.

Benefits

20 days holiday

Comprehensive benefits package

Qualifications

• Minimum of 1 year in a supervisory or similar role.
• Knowledge of resource management and deployment.

Responsibilities

• Management & reconciliation of warehouse activities.
• Efficient management of bulk/return deliveries.
• Achieving or exceeding KPI targets.

Skills

Communication

Resource Management

IT Skills

Job description

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Position: Operations Supervisor

Contract Type: Permanent - 45 hrs per week

Location: Kidderminster

Shift: Sunday - Thursday / 03:15-13:15

DHL eCommerce UK is one of the UK’s leading integrated parcel businesses. As part of the Deutsche Post DHL Group, we have an extensive delivery network covering the UK and over 220 countries. We are committed to pushing the boundaries of the express parcel delivery markets and aim to be the first choice for customers.

Excellence. Simply Delivered. That Is What We Do

We are hiring an Operations Supervisor at our Stafford site, working days, 45 hours per week, Monday to Friday. The role involves ensuring the safe and efficient throughput of traffic within various sortation areas, requiring a strong work ethic and attention to detail. It’s a physical job in a busy warehouse hub that operates at full speed, so you’ll be active throughout your shift. Your attention to detail will ensure every parcel reaches its customer on time.

Key Responsibilities

1. Management & reconciliation of warehouse activities (deliveries, Holdbay, etc.)
2. Efficient management of bulk/return deliveries with C&D and LGV fleet
3. Support for Bulk Collection Customer Planning
4. Support LGV Transport rules & regulations
5. Supervision of Saturday operations and site lockdown
6. Deployment of operational resources according to work area requirements
7. Achieving or exceeding KPI targets within the work area

Experience Required

1. Minimum of 1 year in a supervisory or similar role
2. Knowledge of resource management and deployment
3. Excellent communication skills for operational information exchange
4. Good IT skills

About Us

Our attributes drive everything we do. We seek passionate individuals with a positive attitude, energy, and commitment. We promote teamwork across all areas, a ‘Can Do’ mindset, and a focus on delivering ‘Right 1st Time’ for our customers. We offer a competitive salary, 20 days holiday, and a comprehensive benefits package to support your financial security, health, and well-being.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Transportation, Logistics, Supply Chain, Storage