Operations Officer

We Manage Jobs(WMJobs); Dudley; On-site; GBP 39,000 - 42,000; Full time

Job summary

A local government agency in Dudley is seeking an experienced Operations Officer to manage construction projects and ensure quality standards across housing maintenance. The role involves supervising teams, ensuring compliance with regulations, and effective project planning. The ideal candidate should have a relevant degree or HNC and skills in leadership and communication. This position offers a salary range of £39,152 – £41,771 and requires attendance in the office for part of the week.

Qualifications

• Supervising craft operatives and contractors in domestic repairs and improvements.
• Project planning and control of construction/refurbishment activities.
• Advising on technical issues and hazards in construction.

Responsibilities

• Manage a range of construction projects and oversee the performance of trade colleagues and contractors.
• Ensure compliance with health and safety legislation, building regulations, and best practices.
• Plan and schedule works, manage resources, and monitor progress using ICT systems and KPIs.

Skills

Excellent communication and interpersonal skills

Strong ICT skills

Ability to work under pressure

Education

BSc in a construction-related discipline

IOSH Managing Safely in Construction

Job description

Advert: Operations Officer – Various Teams across Housing Maintenance

Location: Dudley
Directorate: Housing & Assets
Division: Housing Maintenance
Salary: £39,152 – £41,771 (Grade 9)
Contract: Full-time

Are you an experienced construction professional with strong leadership and project management skills? We are looking for an Operations Officer to join our Operational Team and help us deliver high-quality housing maintenance and improvement projects across Dudley.

About the Role

As an Operations Officer, you will:

• Manage a range of construction projects and oversee the performance of trade colleagues and contractors.
• Ensure compliance with health and safety legislation, building regulations, and best practice standards.
• Undertake pre- and post-inspections to guarantee quality assurance and customer satisfaction.
• Plan and schedule works, manage resources, and monitor progress using ICT systems and KPIs.
• Liaise with internal teams, elected members, and customers to maintain excellent communication and service delivery.
• Contribute to risk assessments, method statements, and health & safety plans for construction projects.

What We’re Looking For

• Qualifications: BSc in a construction-related discipline (or HNC with extensive site supervisory experience) and IOSH Managing Safely in Construction (or equivalent).
• Experience:
  • Supervising craft operatives and contractors in domestic repairs and improvements.
  • Project planning and control of construction/refurbishment activities.
  • Advising on technical issues and hazards in construction.
• Skills:
  • Excellent communication and interpersonal skills.
  • Strong ICT skills and ability to use systems to manage performance and compliance.
  • Ability to work under pressure, meet deadlines, and manage multiple priorities.
• Personal Attributes:
  • Highly motivated, methodical, and able to lead and mentor teams.
  • Knowledge of Equality & Diversity and commitment to safe working practices.

Special Conditions

• Ability to provide a suitable vehicle for duties (business use insurance required).
• This post is subject to DBS checks and DVLA licence verification.

Why Join Us?

This is an exciting opportunity to play a key role in improving housing standards and delivering excellent services to our residents. You’ll work on varied projects, develop your skills, and make a real difference in the community.

Workplace Attendance: Working in the office 3+ days a week (pro-rata) and site based working

Attach Documents

Operations Officer PS.docx
Operations Officer JD.docx
Employee Benefits List.pdf