Operations Manager Residential Children Services

The Trust; Birmingham; On-site; GBP 68,000 - 80,000; Full time

Job summary

A respected children's care provider in Birmingham seeks an accomplished Operations Manager to oversee 4-5 homes. This strategic role involves enhancing service quality, leading regional growth, and ensuring compliance with Ofsted standards. Candidates should have a strong background in children's residential care, extensive regulatory knowledge, and the ability to inspire teams. The position promises an opportunity to make a lasting impact within the organization, offering a salary up to £80,000 depending on experience.

Qualifications

• Extensive knowledge of regulatory frameworks and ability to hold RI registration.
• Experience in driving growth while maintaining quality and compliance.
• Proven track record in senior operational leadership within children's residential care.

Responsibilities

• Provide strategic leadership across multiple residential sites.
• Develop and deliver regional growth strategy including new service openings.
• Lead and mentor Registered Managers for high-quality, child-centred care.
• Maintain governance and accountability frameworks as Responsible Individual.
• Analyze performance metrics to drive continuous improvement.

Skills

Leadership

Strategic thinking

Communication

Regulatory knowledge

Performance analysis

Job description

An established and respected children's residential care provider is seeking an accomplished Operations Manager to take strategic oversight of 4-5 homes across Birmingham. This high-impact role offers the opportunity to lead regional growth, enhance service quality, and ensure excellence across all operational and regulatory areas. Key Responsibilities

Key Responsibilities

• Provide strategic leadership and direction across multiple residential sites, ensuring alignment with organisational vision and Ofsted standards.
• Develop and deliver a regional growth strategy, including new service openings and optimisation of existing homes.
• Lead, mentor, and empower Registered Managers to deliver consistently high-quality, child-centred care.
• Maintain robust governance and accountability frameworks as the Responsible Individual (RI).
• Analyse performance metrics and operational data to drive continuous improvement and efficiency.
• Collaborate effectively with senior leadership to shape and influence long-term service delivery models., Career-defining role shaping the future direction of a growing, stable provider.
• Excellent communicator, capable of building credibility across all levels internally and externally.

Qualifications

• Extensive knowledge of regulatory and safeguarding frameworks, with the ability to hold RI registration.
• Commercially astute, with experience driving growth while maintaining quality and compliance.
• Strong strategic thinker who balances people leadership with business performance.

Additional Information & Call to Action

Do you excel in leading through influence and driving operational excellence at scale? Are you ready to play a pivotal strategic role in shaping the direction of children's social care services across a growing region?, Proven track record in senior operational leadership within children's residential care.

If you're an ambitious senior leader seeking to make a lasting impact within a respected care organisation, this role offers the platform to do just that.

Salary

Salary: Up to £80,000 (depending on experience).