Operations Manager | Bristol And Chippenham

Olive Recruit; England; On-site; GBP 50,000; Full time

Job summary

A care services provider in the UK seeks an experienced Operations Manager to oversee daily operations in Bristol and Chippenham. This senior leadership role involves managing compliance with CQC standards, financial oversight, and driving business growth. Candidates should possess 8-10 years of experience in health or social care, along with strong leadership skills. The role offers a competitive salary, 28 days of annual leave, and opportunities for continuous training and career development.

Benefits

Attractive salary package

28 days of annual leave

Continuous training opportunities

Company sick pay scheme

Contributory workplace pension

Qualifications

• 8-10+ years of experience in health or social care operations.
• Strong leadership experience managing teams and services.
• Exceptional organizational and communication skills.

Responsibilities

• Lead day-to-day operations across Bristol and Chippenham.
• Oversee workforce planning, recruitment, and staff performance.
• Implement digital systems to enhance efficiency.

Skills

Leadership

Project Management

Financial Oversight

Relationship Building

CQC Standards Understanding

Education

NVQ Level 5 in Leadership and Management or equivalent

Job description

Job Types: Full-time, Permanent

Salary: £50 000 per year

Hours: 40 hours per week

Location: Bristol / Chippenham

We are looking for a highly experienced and strategic Operations Manager to oversee the day-to-day operational, financial, and compliance functions across our services in Bristol and Chippenham. This senior leadership role is ideal for someone with a strong background in adult care services, excellent operational oversight skills, and a deep understanding of CQC and local authority regulatory requirements.

About the Role

In this role as an Operations Manager, you will be working closely with the Registered Manager, Directors, and wider leadership teams, and lead workforce planning, financial management, quality assurance, risk oversight, and digital transformation. You will play a key part in driving business growth, improving service efficiency, and ensuring our services operate safely, sustainably, and to the highest standards.

This role combines hands‑on operational leadership with strategic planning, making it an excellent opportunity for someone who thrives in a fast‑paced, multi‑service environment.

Key Responsibilities

• Lead day‑to‑day operations across Bristol and Chippenham, ensuring efficient service delivery and full compliance with CQC standards.
• Oversee workforce planning, rota management, recruitment, retention, and staff performance.
• Manage budgets, billing, and financial oversight, ensuring cost‑effectiveness and service sustainability.
• Drive business development and support service expansion through strong relationships with commissioners and external stakeholders.
• Lead on compliance, safeguarding, risk management, and continuous quality improvement.
• Implement and oversee digital systems and technology solutions to enhance efficiency and support staff training.

About You

• 8-10+ years of professional experience, ideally within health or social care operations.
• NVQ Level 5 in Leadership and Management, or equivalent.
• Strong leadership experience managing teams, services, or units.
• In‑depth understanding of CQC standards, compliance frameworks, and safeguarding principles.
• Experience in operational management, financial oversight, and staff leadership.
• Exceptional organisational, communication, and project management skills.
• Ability to manage multiple priorities in a fast‑paced, dynamic environment.
• Strong relationship‑building skills with the ability to influence and motivate at all levels.
• A strategic thinker who can navigate complexity, drive improvements, and implement solutions.
• Committed to the organisation's purpose, vision, and values.

Benefits

• Attractive and competitive salary package
• 28 days of annual leave to support work‑life balance
• Continuous training opportunities and career development support
• Encouraging and collaborative senior leadership team
• Access to company sick pay scheme
• Enrolment in a contributory workplace pension
• Participation in regular team‑building and company‑hosted events

Apply Now

If you are an experienced leader with a passion for delivering safe, person‑centred care and driving service excellence, we would be delighted to hear from you. Apply today to take the next step in your leadership career as an Operations Manager.

At Olive Recruit, we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core values, Integrity, Impact, Inclusivity, and Innovation, guide our efforts to create an environment where every employee feels valued, respected, and empowered to excel.

As a recruitment agency, we prioritise sourcing and placing diverse candidates with our clients, recognising that diverse perspectives are essential for business success and inclusive work environments.

We take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only create a great place to work but also better serve our clients. Your individuality is what makes our team strong.

Join us in championing our values and building a workplace where everyone can thrive.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes.

The successful applicant will undergo a free enhanced disclosure from the Disclosure Barring Service & other compliance checks required.