Operations Manager

THE ALMSHOUSE ASSOCIATION; Windsor; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent charity organization in Windsor seeks an Operations Manager to provide strategic leadership and hands-on management. The ideal candidate will have significant experience in operational leadership, governance, and managing teams in a charitable environment. This role aims to enhance the welfare of Almshouse residents and contribute to the organization's mission of supporting independent member charities across the UK. Excellent communication and stakeholder engagement skills are essential for success in this position.

Qualifications

• Significant experience in operational leadership within a charity or housing organisation.
• Strong understanding of governance and regulatory compliance in the charitable sector.
• Excellent organisational, communication, and stakeholder-engagement skills.

Responsibilities

• Combine strategic leadership with hands-on management.
• Lead teams and manage change effectively.
• Build effective cross-functional working relationships.

Skills

Operational leadership and organisational management

Strategic planning and effective delivery

Problem-solving

Member support and engagement

Risk, compliance and governance

Financial and resource management

Job description

Operations Manager

We are working in partnership with The Almshouse Association, who can trace its roots back to February 1946 when, at a meeting held in the Chapter House of Southwark Cathedral, representatives of London’s Almshouses formed a committee to safeguard the interests of Almshouse buildings and the welfare of residents.

Today, The Almshouse Association is an essential component of the Almshouse movement; they continue to provide support, information and guidance on a broad range of general and specific issues, to over 1600 independent Almshouse member charities that provide homes for around 36,000 residents across the United Kingdom.

They are seeking a new Operations Manager to join their senior management team, the role combines strategic leadership with hands‑on management, offering the opportunity to strengthen a historic and socially important part of the charitable housing landscape.

You will have experience in :

• Operational leadership and organisational management
• Strategic planning and effective delivery
• The ability to understand and deal with complex documents and solve problems
• Member support and engagement
• Risk, compliance and governance
• Financial and resource management

The successful candidate will have significant experience in operational leadership within a charity, membership body, housing organisation, or similarly values‑driven environment. You will have a strong understanding of governance, risk management, and regulatory compliance in the charitable sector. The ability to lead teams, manage change, and build effective cross‑functional working. You will also have excellent organisational, communication, and stakeholder‑engagement skills and a commitment to the ethos and values of Almshouses and the broader charitable housing sector.

The position is ideal for a collaborative, values‑driven leader with a passion for the charitable sector and a commitment to improving the lives of residents supported by Almshouses.

For an informal discussion, please contact Sandra Smith, Associate Director, Charisma Charity Recruitment at [e-mail] or 01962 813300. Applications should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Closing date for applications : 18 January 2026

Charisma vetting interviews to be completed by : 22 January 2026

Interview dates with The Almshouse Association : TBC