Operations Manager

Calderdale Council; Swindon; On-site; GBP 50,000 - 70,000; Full time

Job summary

A local authority in Swindon is seeking an Operations Manager to lead operational delivery across adult social care services. Responsibilities include managing multi-professional teams, ensuring compliance with care standards, and overseeing service performance and budget management. The ideal candidate will have proven experience in social care leadership, strong knowledge of safeguarding, and be able to work effectively in politically sensitive environments. This role offers an opportunity to make a significant impact on the community's health and wellbeing.

Qualifications

• Proven experience in operational leadership of social care services.
• Strong knowledge of adult social care legislation and safeguarding.
• Ability to work in politically sensitive environments.

Responsibilities

• Lead operational delivery for adult social care services.
• Manage multi-professional teams and oversee service performance.
• Ensure compliance with CQC standards and budget management.

Skills

Leadership

Budget management

Compliance with CQC standards

Safeguarding

Education

Degree in relevant subject

Recognised health and social care qualification

Job description

As Operations Manager, you will provide operational leadership across multiple teams, ensuring statutory obligations are met and services achieve the highest quality outcomes. You will lead multidisciplinary teams including qualified social workers and regulated professionals, manage budgets, and oversee service performance and safeguarding for adults at risk. You will also contribute to the development and delivery of Calderdale's five localities model, embedding strengths-based, person-centred approaches that maximise independence and choice.

• Lead and manage operational delivery for adults' social care and wellbeing services, ensuring compliance with CQC standards.
• Implement service improvements, promote innovation, and deliver person-centred, preventative care models.
• Manage multi-professional teams, including supervision, appraisal, and performance management.
• Build and maintain strong partnerships across Health, Council services, the third sector, and community organisations.
• Oversee budgets, resource allocation, and risk management to ensure value for money.
• Contribute to the Directorate's strategy, supporting cross-directorate leadership and change initiatives.
• Champion safeguarding and welfare of adults at risk of abuse, leading related activity and compliance.

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Qualifications

• Degree or equivalent in a relevant subject
• Recognised health and social care qualification
• Registration with appropriate professional body
• Proven experience in operational leadership of social care services or regulated care settings
• Strong knowledge of adult social care legislation, safeguarding, and integrated health and social care frameworks
• Experience of managing budgets, performance, and service improvement initiatives
• Ability to work in politically sensitive environments and deliver organisational change
• Full UK driving licence and access to a vehicle for work

Desirable

• Experience presenting at local, regional, and national levels
• Evidence of leading large-scale change and organisational development

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