Operations Manager

We Are BX2 Limited; Ringway; On-site; GBP 50,000 - 60,000; Full time

Job summary

A logistics company is seeking an Operations Manager in Ringway, UK, offering a salary of up to £60,000. The ideal candidate will have substantial experience in operations management, demonstrating leadership and effective communication skills. Responsibilities include leading multiple departments, overseeing logistics, ensuring quality and KPI standards are met, and maintaining health and safety compliance across sites. This role requires excellent organizational skills and the ability to drive process improvement while working closely with stakeholders.

Responsibilities

• Lead departments and implement objectives and performance management.
• Oversee logistics operations including parcel freight and exporting.
• Ensure timely completion of customer orders and adherence to quality standards.
• Collaborate with managers to meet service levels and company goals.
• Set and exceed KPI targets for Warehouse departments.
• Adhere to health and safety guidelines across all sites.
• Manage daily operations across multiple locations.
• Ensure compliance during H&S meetings and actions.
• Work with Maintenance Manager to meet site standards.
• Conduct general housekeeping and oversee operational equipment.
• Review processes continuously for improvements.
• Manage FLT fleets and future equipment requirements.
• Ensure road worthiness of HGVs and drivers.
• Monthly reporting to Director of Operations & Logistics.

Skills

Operations management experience

Man management skills

H&S experience – IOSH qualification

ISO 9001, 14001 & 45001 experience

Performance delivery

Process improvement ability

Effective communication

Leadership and delegation skills

IT literacy

Attention to detail

Motivational leadership

Job description

Operations Manager

Up to £60,000

Monday - Friday

Manchester

Skills, Experience, and Education Required

• Experience as an Operations Manager
• Experienced man management skills.
• H&S Experience – IOSH minimum qualification.
• Experience working within ISO 9001, 14001 & 45001
• Clear understanding of delivering performance to our major customers
• Ability to benchmark, identify pinch-points and improve processes.
• Strong ability to communicate clearly and persuasively with your team.
• Effective leadership and delegation skills.
• IT literate and ability to quickly adapt to new systems.
• Watchful eye with good attention to detail to ensure high levels of quality.
• Leadership skills and the ability to motivate others and link departments.

Responsibilities

• Leadership and team management – along with direct line manager duties you will take ownership of supporting and leading departments across the sites, overseeing and implementing department objectives, performance management, team development, recruitment, training etc.
• Oversee all aspects of logistics including UK Parcel freight, haulage and exporting; liaising with key external and internal stakeholders.
• Ensure customer orders are completed on time, to budget and that KPI's and quality standards and targets are met.
• Work with other department managers to implement the company's policies, meet agreed service levels and company goals.
• Set KPI's for all Warehouse departments and ensure they are being met and exceeded.
• Ensure that health and safety guidelines are always adhered to across all sites.
• Oversee all day-to-day operations across all three sites.
• Manage and attend H&S meetings with Training and Maintenance Manager; review/carry out actions raised while ensuring compliance is always met.
• Working closely with the Maintenance Manager, ensure that all sites are meeting required standards.
• General housekeeping duties along with overseeing all operational equipment.
• Continually review processes to ensure improvements are made when/where required.
• Managing FLT fleets across all sites and experience to specify future equipment requirements.
• Managing HGV's, trailers and drivers ensuring their road worthiness in line with DVLA policies.
• Monthly reporting to Director of Operation & Logistics